ambetterhealth.comReviews of ambetterhealth.com

I wanted to write about my gratitude to Ambetter and saw all of the negative reviews. That really surprised me. I had no insurance, then I got Ambetter, then my appendix burst. Ambetter covered everything. Customer service is easy to contact and incredibly helpful. They give each incident a reference number for ease in communicating a follow up. I am deeply grateful for Ambetter.

Best insurance company I've ever had and they really care. I am here today because of them and they continue to provide services needed and check on me regularly.

We had Ambetter for years and loved the customer service and coverage. A mislisting showing our current doctors no longer took Ambetter (when in fact they did) led us to try another Insurance company for the first time in a long time, and it's been a miserable experience. We cannot wait to go back to Ambetter during the next open enrollment.

It's working for me. And I'm grateful.

Im really shocked to see the low rating. I have the silver plan. After 12 years a die hard BCBS customer, I was done with them. If anyone thinks Ambetter is tough, just try BCBS. Initially transferring 3 years ago, there were a few teething problems that upset me, and were at odds with what was on their website. However, they provided me with a dedicated representative and made special provisions for me. Yes I've had issues with them, but less than with others. Also, I've been able to find resolutions and resolve my concerns with ease. They provide telehealth which has been great, they have dedicated nurses and professionals to assist you with most of your needs. I pay far far less, out of pocket. Prior authorization so far have been excellent. Try getting help indicated for weight loss with a BCBS etc. They denied every medical procedure, often only getting approved while im at a medical facility, the stress caused was awful. If you've come here to leave a bad review because you've had enough. I'm telling you to try calling them again. Im only getting the same numbers as you. If you're picking a plan that's basic, because you don't want to psy a premium, knowing it will not cover your complex medical needs, then that's on you. I picked a plan suited to my needs, I have multiple overlapping autoimmune diseases, I scrutinized the plans, searched for in network doctors in my area, entered all my medicines to see if they'd cover it. I researched the plans and opted for what would cover my needs. If you picked a plan because there was no additional premium. That's on you! Your choosing a Health Insurance, everyond should research a plan to ensure it will meet your medical needs. I love Ambetter. My experience is positive.

Long story but short, I had signed up Pivot health back in October and I honestly thought I had scored good with insurance but the second I signed up, it turned into a nightmare. They not only didn’t pay for a primary care visit after I had paid the 30 dollar copay, but they tried taking money out of my bank without my content on multiple occasions, including today. Which btw is the reason why I’m making this review! So, go to this insurance! They are awesome. And they deserve to be known because they actually care for people and take their time to do the paper work right. And what not. So definitely sign up! They are worth it. And they aren’t expensive either. It cheaper than any other insurance I have had. And the co pays are great. The medicine price is great too. So I will definitely continue with this insurance(: I have been with them for almost a month now!

This year I had to be drug kicking and screaming into Medicare but I've had Ambetter for more than 5 years and I have NEVER felt more cared for and or experienced more personable staff. I had a case manager named Danielle Conard who made sure all my needs were met and I have ALOT! If you're really sick and have many medical needs AMBETTER is who you want! I'm so sad I was forced to leave them. Ambetter ROCKS

On or about April 13 2023 i recived notice that my premium was going to be going from 31.00 a month to v740 with the reason being I had failed to submit a 1850 tax paper I might tell you now I thought 3 times submitted paper work was adequate there response wasn't hey didn't get it simple form so I promptly told them that I didn't need there coverage that I had shoped around and found insurance 450 less than there's s c ao i here nuthingancel my policy so I here nuthing from them till June 13 the try to take 62 .something out of my account I'm like gota cancel autopsy they can deduct at there whim. So again did my due dillangce so I sold my house got my money and on July 13 2023 amberltter to two payments of 743 .68 for a total of 1468.30 I believe so that number they never answered but u can sometimes leave a message to it answers next to them wanting you to pay for something I'll use magazines be for u can get an operator and if you pass the line disconnects so imagine my surprise whe a mad named Matt answered the phone on the 3rdvring acts like my best friend got to his supervisor who says of course you fan give Mr Tenney his money back with no hassle mattvtells me it is a 30 day waiting period and I'll recive my check in 30 days with a confirmation number and he went over all of my information and I agree so the check should have been in my mailbox February 11th 2024 a week before I thought I didn't give them my new address I moved out of my home so I called back got another confirmation number this time from a girl who sounded just like Matt and her name was Matt and she's oh thank goodness she told us we have plenty of time it's a week before the paper check hasn't been issued yet here's a new confirmation number she started to say it would take another 30 days but she saw that my claim was already in and my check would be there February 11 which coincidental was on a Sunday no check 14 days paper I called them back I get another person who now tries to give me the runaround and her name is also May she apologize starts to tell me they will only give me one premium back because it was not their problem or their system and I would have my money in 72 hours but because I was a good customer they would automatically refund it to my debit card that I use I'm still waiting it is April 1st 2024 I'm going to call them again this afternoon I'm going to ask for as it says on the internet ask for filling and see if I can get anywhere from that but as for now they still have my money and they only was able to get it on my bank account at 1468.30 because I sold my house and my proceed is in my bank account bass they stole two months so that's not the end of my store so automatically somebody signed me up for ambetters health insurance and on December 31st they tried to remove 1600 and so many dollars I think it was another weird 68 number for insurance I did not sign up for so I automatically run on and when I saw the statement that they were going to take my 800 and some dollars on my bank account I said you're not my insurance company please do not do this and they did try to take it out it cost me 35 and 35 I'm bad Batman so there's my review my five stars I give him better so they'll read it and all of you get to read it in the algorithms because I don't know what kind of scam they are but I would like my money back and I feel that I'm going to text the credit union and see if I have grounds for fraud charges against them for taking out of my bank account without permission and trying to do it again without permission and see where I go through the bank helping me because obviously calling those numbers doesn't help thank you for reading this is true and just State the facts as I can my name is Wayne L Tenney April 1st 2024