Rula D.
We have encountered a negative…
We have encountered a negative experience since January 2026, which has persisted for nearly three and a half months as we attempted to rectify and update the authorization year. Despite our efforts on our part, no resolutions have been achieved. This issue began in January 2026, and as we find ourselves in mid-April 2026, there has been no progress made, only unsubstantiated assurances provided.

