ambetterhealth.comReviews of ambetterhealth.com

Customer Service is terrible. My log in won't work all of a sudden. 2 calls to support which is obviously not in the US. Neither call was able to get me access to my account. 2.5 hours so far on the phone. Now a support ticket was created and I am to hear back in 5 business days.

Worst health insurance ever. They cover nothing. The deductibles are high. The co-pays are high. Glad I'm going on Medicare in less than a year.

I signed up for Ambetter specifically because they said they would cover my one, very expensive, medication. Without insurance its almost $500 a month. The first time I tried to use my Ambetter insurance to pay for it, they required prior authorization. That's fine. My doctor communicated with them about my prescription and why I am on it. They denied coverage. For the medication THEY SAID they would cover. They said they wanted me to try other medications first. My doctor sent them a list of five other medications I had already tried and which did not work at all. They denied it again. For this medication, I have to do a check up with my doctor once a month to make sure side affects aren't too serious. I then have to fill my prescription within seven days of that check up. If I don't, I have to have another check up before I can get a refill. This whole runaround took almost two weeks. So not only would they NOT cover the medication THEY SAID THEY WOULD COVER (which is the ONLY reason I signed up with them in the first place), I then had to pay for two doctors visits for a one month supply of my medication. Out of pocket, of course, because they wouldn't cover my doctor's visits, either. Insurance is a scam.

I'm confused about the terrible reviews here. Ambetter is fine. It is very hard to find providers that are in network -- the search functions are an abomination. Otherwise, they pay claims.

my name is Mary confron,I am a member with am better.i have really enjoyed the plan thus far,but here lately I have received to bills one for 150.00 and another for 189.62 it says my insurance is denied toward these two bills.my monthly balance is correct.i called the company they said that i'm in good standing, I don't need and trouble with my insurance because i'm a single mother of five childrens, test done 12-23-25

Absolutely pathetic!!! Paid premiums didn't receive coverage!! They are a SCAM!!!!!!

Ambetter insurance is a joke, they don't cover anything!!! Between copays and office visits, blood test , medications, it's ridiculous, We pay more out for fees, co-pays and tests than we do our insurance payments, I've had breast cancer in the past and cancer in my lymph nodes, I can't even afford to get my test that I'm supposed to get cuz they want too much up front. Totally ridiculous, my medications keep going up. I can't even afford to take those which I'm weaning myself off of. I will find something natural, if I were you I would stay away from this insurance company.

I really don't even think that they deserve one star but I had to put one star in order to leave a review. When I call customer service they give me names of people that don't exist in the offices of the phone numbers they give me. And they don't take ambetter after being told that they do. Most of the tests that I need are not covered when I finally find a doctor. The customer service people have been very nice however they do not have adequate information. The copay for a specialist is $90. I understand this is a free policy but come on guys this is ridiculous. I spend all of my time calling doctors to find out who takes ambetter only to find out that nobody does. This is the worst insurance anyone could ever have.