Altra Federal Credit UnionAt Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Sharon N.
My one comment is that there are times on weekends I may need some assistance....ie. locking myself out of my account. I'd like to see a Saturday that you're open or hsve an automated way to unlock an account without waiting till Monday. Thanks
Response from Altra Federal Credit UnionJun 9, 2021
Thank you for the review, Sharon! We appreciate your suggestion and will consider this update to our availability at Altra!
Jason P.
great service
Response from Altra Federal Credit UnionJun 7, 2021
Glad to hear, Jason! Thank you for choosing Altra!
Florine W.
I appreciated the efficiency and quick friendly response.
Response from Altra Federal Credit UnionJun 7, 2021
Thank you for your feedback, Florine! We appreciate your business with Altra!
Terri D.
I had an opportunity to work with Kaitlin at Altra recently to obtain a loan for a new automobile. She was knowledgeable, courteous and very professional in every interaction I had with her. She made the entire process seem easy and it was seamless. She even took the time to follow-up with me to ensure I was aware of the status of my application and the next steps. She really went above and beyond to ensure I was supported throughout the entire process. If I could give Kaitlin 10 stars, I would.
Response from Altra Federal Credit UnionMay 28, 2021
Hi Terri! Thank you for the kind words about Kaitlin and your experience. I will be sure to pass along your accolades to her. Thank you for choosing Altra! Take care!
KATHY C.
Just bought a new vehicle and Tori made the experience so easy. She was informative and professional. And has great customer service qualities. And got it all done in less than a day
Response from Altra Federal Credit UnionMay 20, 2021
That's great to hear, Kathy! Thanks for choosing Altra!
Ronald V.
Overall, I've explained I enjoy the locations of the offices, and prompt service offered.
Response from Altra Federal Credit UnionMay 14, 2021
Thanks, Ronald! Happy to serve you. Thanks for choosing Altra!
Jean M.
No problems, all was quick and easy. The gal was more than helpful. I left there with no doubt about anything.
Response from Altra Federal Credit UnionMay 5, 2021
Thank you for the great review, Jean! We appreciate your business with Altra!
Alyssa B.
If anyone needs banking help, regardless if it is opening an account, advice on improving your credit, or taking out a loan, I highly recommend Altra. I have never had a bad experience at Altra. I work primarily with Anne Sprehn, who now works at the La Crescent, MN branch. She is a rock star and a genuinely good-hearted person. I highly reccomend working with her. She has helped me with my bank accounts, improving my credit, and now getting a loan for a more reliable vehichle.
Response from Altra Federal Credit UnionApr 30, 2021
Thank you for the kind review, Alyssa! We will definitely pass on your accolades to Anne as well. Thank you for choosing Altra to help you live your best life!
