Alto Med Supply Reviews | Read Customer Reviews of altomedsupply.com

Alto Med SupplyReviews of altomedsupply.com

4.416 reviews
Physical Aids
30 N Gould St STE R, Sheridan, Wyoming

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Alto Med Supply

About Alto Med Supply

Alto Med Supply is a trusted U.S. supplier of premium mobility, medical, and laboratory equipment, dedicated to helping individuals, caregivers, healthcare facilities, and professionals find reliable products that improve everyday life and support better care. We offer a carefully selected range of high-quality equipment from respected brands, with a strong focus on durability, performance, and value.Our product range includes mobility aids, patient lifts, adjustable beds, transfer equipment, bariatric products, rehabilitation solutions, and specialist laboratory equipment. Whether you are purchasing for home use, a clinic, a care setting, or a professional environment, our goal is to make the buying process straightforward, informative, and dependable.At Alto Med Supply, we pride ourselves on providing responsive customer support, clear communication, and a personal approach to service. We understand that many of the products we supply are important investments, which is why we work hard to ensure customers receive expert guidance before and after purchase.Our mission is simple: to provide dependable equipment, trusted brands, and excellent service that customers can rely on. We are committed to building long-term trust by delivering quality products and a smooth, professional experience from enquiry through to delivery.

Alto Med Supply (altomedsupply.com) has 16 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: altomedsupply.com
Website: altomedsupply.com
Category: Physical Aids
Location: Sheridan, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Alto Med Supply reviews

16 approved reviews, newest moderated first

Michelle R.
Jul 1, 2026
Everything went smooth with my order
Everything went smooth with my order. I will purchase from them again.
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Vicki C.
May 22, 2026
Buy with confidence
The delivery from Alto Medical Supply was right on time, and they also provided prompt assistance with warranty information on request. The chair is amazing. Not only is it small and foldable, it’s also comfortable. Its maneuverability is also a plus. Today I spent an hour in cavernous Costco, navigating among throngs of shoppers and tight turns at corners. Sure beats the store’s clunky motorized carts that always seem to run out of power at the worst possible moment. The product has a shocking sticker price, but I decided to take the plunge anyway. Good move.
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Kathleen M.
May 12, 2026
had a problem with the shipper delaying…
had a problem with the shipper delaying my delivery. but after contacting customer service, I was able to get it delivered.
Response from Alto Med SupplyMay 13, 2026
Hi Kathleen, Thank you for your review and for giving us the chance to resolve the shipping delay. We understand how frustrating it can be when a delivery doesn't arrive on schedule, and we're glad our customer service team was able to step in and get it sorted for you. While the shipping carriers we work with are generally reliable, occasional delays can happen, and we always want to make sure we're advocating on your behalf when they do. It's great to know that reaching out to us made a difference. If there's anything else we can help with, please don't hesitate to contact us. We hope you're enjoying your new product! Best regards, The Alto Med Supply Team
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Nichole Flaugher K.
May 6, 2026
Company has good communication and…
Company has good communication and follow thru. Appreciate their assistance finding the answer to several questions prior to ordering an Enbio.
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Gary Z.
Apr 14, 2026
Not very good instructions
Not very good instructions
Response from Alto Med SupplyApr 14, 2026
Hi Gary, Thank you for taking the time to leave a review, and I'm sorry to hear the instructions didn't meet your expectations. Clear setup guidance is something we genuinely care about, and feedback like yours helps us improve. I'd love the chance to make this right. If you can let us know which product you purchased, we can send you a more detailed setup guide, walk you through it directly, or connect you with the manufacturer for additional support. Please reach out to us and we'll get you sorted right away. We also pass this kind of feedback along to our suppliers so future customers benefit from clearer documentation. Thanks again for letting us know, we appreciate the opportunity to help. Best regards, The Alto Med Supply Team
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Peter C F.
Apr 14, 2026
Great communication
Great communication, quick delivery as promised
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Stacy A.
Apr 2, 2026
SO very happy!
I was overjoyed with the timely arrival of my purchase. It was easy to unpack and I felt the packaging of all the smaller items that came along was solid and secure which was very nice to see. The bed frame was too heavy for me to carry on my own but luckily I was able to coax a friend into helping me on short notice! The only installation I had to do were the hand rails and that went smoothly thanks to the bright orange "proper installation" notices. I ordered the voice actuation feature and have been pleased for the most part, my only complaint is that the words spoken by the user must be loud, clear and accurate which has caused us a little trouble due to my husbands weak voice box due to his illness. The wireless remote is a must, the flashlight feature on it is brilliant. The underbed lighting is great, the motion sensing feature is invaluable! I do wish the default light brightness was a bit softer.
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Lynmarie
Mar 31, 2026
They were very friendly and helpful…
They were very friendly and helpful when I called. The piece I needed was delivered promptly. I would highly recommend.
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