Kathleen M.
had a problem with the shipper delaying…
had a problem with the shipper delaying my delivery. but after contacting customer service, I was able to get it delivered.
Response from Alto Med SupplyMay 13, 2026
Hi Kathleen, Thank you for your review and for giving us the chance to resolve the shipping delay. We understand how frustrating it can be when a delivery doesn't arrive on schedule, and we're glad our customer service team was able to step in and get it sorted for you. While the shipping carriers we work with are generally reliable, occasional delays can happen, and we always want to make sure we're advocating on your behalf when they do. It's great to know that reaching out to us made a difference. If there's anything else we can help with, please don't hesitate to contact us. We hope you're enjoying your new product! Best regards, The Alto Med Supply Team