ALT. FragrancesReviews of altfragrances.com

I have had a great experience with Alt. Customer service is always prompt and helpful. I have bought a few perfumes from them and overall have liked them. They are definitely a great alternative to high end fragrances. I will say they could improve on their packaging both the product and shipping. I have received some leaky bottles. They did replace them for me which was great! Ultimately, I have been happy with my experience.

First off I wanted to begin by saying that I think that most reviews here are very subjective and only focus on the bad experience without giving any context. I, therefore, wanted to write a more explanatory review because I'm guessing people are curious about ALT just like I was before ordering. I'll try to keep the review as short as possible, but this review is for people who want to know "everything". I was introduced to ALT, like most people, through the internet and influencers. I am a perfume enthusiast and have a fairly good collection and understanding of scents. ALT offered me a bundle of 3 perfumes by choice for 100$. Pretty fair if you ask me. I ordered Crystal (Baccarat 440), Executive (Creed Aventus), and F'n fantastic (F'fabulous Tom Ford). I'll talk about every perfume and then I'll go more in-depth with my experience with ordering from ALT. Crystal: Smells pretty good. The opening is a bit harsh for the first minutes (alcohol smell) but once it dries down it smells very pleasant. I was however disappointed by the performance, and personally, I haven't got more than 5 hours with some form of a projection from this. But this is "OK" given the fact that the perfume only costs 33$, and you can solve the problem by re-applying. Smells fairly feminine, but there is some underlying musk that makes the perfume leans toward the manly side. An Ok perfume. Executive: Probably the best out of the 3 perfumes I ordered. Beast longevity (lasts 12+ hours for me). I really loved everything about this one. It also had a slightly harsh opening in the first minute, but MAN when this harsh opening disappeared it was gold. Strong opening with notes of pineapple, wood and leather, and has an underlying smell of "aftershave" or "men's shampoo". This is a STEAL for the price. I would say it's a "statement" fragrance and pretty bold, so it is not for everyone. But if you're looking for a Creed Aventus smell, this is for you. Wonderful. F'n fantastic: Very pleasent smell, and I'd say it is a solid fragrance, but its not my type of scent. Has notes of vanilla, tobacco and leather. The perfume is sweet, but not in a overpowering way. Again great perfume for the price. Has a similar problem as Crystal with performance, but what can you expect for the price? Would definitely recommend this perfume for men who are into vanilla and tobacco scents, and wants to smell unique. However I would not say that many would choose this as their "go to" or "signature". Now I'll move onto my personal experience with buying from ALT (excluding the perfumes). Positives: Received the package. Smells fairly ok for the price. Pure perfume oil (Extrait) (not EDT or EDP), which makes the perfumes smell unique. I see a lot of people complaining about the smell from the perfume, and this might be because they are not used to pure perfume oil scents, and not necessarily because the perfumes are bad. It's positive that the perfumes aren't watered down. Ok bottle. Design is simple but not horrendous. Glass bottles with a cap that works. It seems to me that ALT focused more on the scent than the design, and I don't mind the design given the price. Working tracking number that's updated. Got useful help from customer service within short timeframe. There are probably better options for "clone" perfumes but ALT is fairly good given the price your paying. In the middle: Bottle design is kind of cheap. Label in paper and Im not a fan of the atomizer, but it does WORK well. I wouldn't say that a high end design on the bottles can be expected because of the price, and they are Ok given the circumstances. Could be better however. Bad: Longevity could be better on Crystal and F'n fant. Bad shipping. Waited 30 days for my order to arrive. ALT seriously needs to reconsider a new shipping courier, given the long waiting time. I've read that the shipping is the main problem people have with ALT, and for me it was no different. I did not experience any problems without the long waiting time, but this should be improved. Given the fact that the perfumes takes so long to arrive, the perfumes most likely lies in temperature changing conditions constantly. Im pretty sure that this effected especially Crystal that has notes that are more sensitive to temperature changes. All perfumes are sensitive to temperature changes when we're talking storage. If a perfume is constantly exposed to changing temperatures it will effect the quality of the perfume badly. Im sure that if the shipping would be faster, the perfumes would smell better than how they arrived. Even though I ordered a protecting packaging for my perfumes, it was sent in a normal envelope packaging. This is pretty lousy. You should get what you ordered, and it was lucky that the perfumes did not suffer any damages. Positive, however could be alo better.

This company misplaced a 600 dollar order, then refused to refund it. They had canned marketing responses in their customer service emails. I would suggest DUA, a much better fragrance company. These people stole my money, and still haven't sent the goods. All they will offer is store credit. I have never written a negative review in my life. This company made go FULL KAREN. If I were you, I'd search elsewhere for fragrances. Order # ALT580573 Update: Alt can contact me via email if they wish to resolve. The items, when they finally arrived late for the party I’d ordered them for, were leaking and half of the diffusers wouldn’t squirt.

I should've read reviews before purchasing. Placed an order Nov 30 and received shipping notice Dec 4 but by Dec 12 the tracking information hadn't changed. I called the shipper (DHL) to confirm no issue on their end and they advised a label had been created by ALT but no package provided to DHL. You can't call ALT, so I had to email customer support; they told me it simply hadn't been processed yet but that they made a note to the fulfillment team to give it high priority and offered a discount code on a future purchase. Another 15 days later and still no package, so I again email customer support. This time I'm told there was an 'error in the shipping process!' and a new package would be sent. On Dec 29 I get notification of the new order but they still don't actually ship it until Jan 7. I finally receive the perfume on Jan 9, over 40 days after placing my order. All of that wouldn't be so bad except the perfume I received is - as others have noted - very poor quality and smells strongly of rubbing alcohol. It's so bad that the first few sprays will burn your throat and eyes when applying to the neck. So in the end, I've paid $75 after shipping and tax and waited 40+ days to receive a junk product I can only use as... pillow mist? Air freshener? You can't return the product, either, for a refund as they only allow for store credit. So if you're unhappy with their poor quality product and extreme delayed shipping, your only solution as the customer is to experience it all again for a *different* awful product. Do yourself a favor and avoid this company completely. UPDATE: On 03-01-23 ALT Fragrances attempted to have my review removed by stating it was "not genuine" and required me to prove I did in fact place an order. This company also removed my one star review from their website. I imagine someone has a full-time position with ALT scrubbing bad reviews from the internet in order to dupe more customers into purchasing their worthless products. A quick search of their own records would reveal that, yes, I made a purchase and gave them money, but of course being honest isn't ALT Fragrance's concern; much better to simply feign ignorance, say the reviewer is a liar and try to get it removed. Good luck with the BBB complaint while you're at it, ALT.

I ordered a view timea, despite knowing that their costumer service is horrible!!! I wanted to order two perfumes, logged on with PayPal, did NOT click order or went through with the order as I changed my mind. Was suppose to me Christmas presents but I was scared they wouldn't make it in time as I waited 1 month last time. Which is alright, I am in Europe so it takes time. They blocked the amount of the perfume on my bank account through PayPal ever since! PayPal says the business has to release the funds. My bank says the business has to cancel PayPal. I asked alt fragance to do something. They are either not responding or lying, saying the entire time. Will be release. Accountant knows about it, bla bla It's been a month now, still no money back How is it even legal to block money if I did not order anything? Worst customer service ever. Not sure what to do as no-one is helping

It’s been over three weeks of a no show package. Fake tracking number says it’s in Florida, yet their service rep said “It’s been returned to sender”. Okay, I want a refund. No refunds allowed, we can re-send. What a joke. They delete all negative comments on their IG as well.> update: after 4+ weeks I finally had someone re-send a new package and a different associate give me a refund (minus the shipping costs) and clearly stated, “This is against our policy, as we do not offer refunds”. It took me at least four-five tries with different support members and threats to alert the better business bureau to get these responses. They definitely do delete negative instagram comments, there were multiple posting questions about their missing orders and why are my comments being deleted, and then mine got deleted as well. Take the risk if you would like, but if you don’t get your order, understand that you will jump through a ton of hoops in attempt to get a refund or a new package.

I placed an order from Alt on Dec. 3rd. When I placed the order, the info said I should receive it by Weds., Dec 7th. Legit shipping time from FL to NY. After having received no shipping info or update, on Dec. 11th, I signed into my account and saw that my order was "Delivered." In addition to not having received my order, there was no tracking number or other info. On Dec. 13th, I'd gotten a Google email asking how my experience with Alt went. I said just what I've said here and a few hours later, I received an email from Alt stating my order was shipped, complete with tracking number (coincidence??). I'm also side-eyeing the Alt's login process. Instead of creating a username and password like 99.999999% of other sites, with Alt, you type in your email address and wait for them to send you a code to access your account. At this point, I'm wondering if I should've just spent the few hundred for the authentic perfume. Atleast, then, I'd know what I was getting and not just hoping it smells the same. Plus, I could've gone to the flagship store and had it by now, amongst other things. I'm not a fan of dupes but the You Tube reviews of the scent are so good, plus, my co-worker wears Dossier's dupe Bacarrat Rouge and she smells AMAZING! So, I thought maybe dupes aren't so bad and I'd give this dupe a try. I hope the reviews are right and the wait is worth it. UPDATE!!! It's Dec. 17th and I've received my order! First impressions: whomever says this smells like Bond No. 9's Greenwich Village must've been paid handsomely to lie. I've been wearing my sample of the authentic GV and from the opening notes to the dry down, this smells NOTHING like GV. Maybe I got a bad batch? I've just peeped Alt's returns policy and surprise, surprise...! They don't give refunds. Only exchanges or store credit. This bottle of Gables will be going in the trash and I'll do what I should've done from jump street and purchase the authentic perfume. If I were to wear this in public, I'd owe many an apology for leaving them nauseous which is exactly how I feel when I get a whiff. Lesson learned, my friends. Lesson learned. MY REPLY TO ALT's REPLY: It's always great when a company wants to do right by their customers. I appreciate their detailed reply to my review! I also appreciate their offer to help me find a fragrance that better suits my preferences. After throwing out my bottle of Gables, I purchased the authentic Bond No. 9's Greenwich Village, so problem solved. :) While ALT wasn't/isn't for me, many seem to love it! On that note, I wish them the best and continued success!

Im sad i bought these fragrances, they smell like mostly alcohol and the little bit of fragrance that you can smell is very light and seems like it disappears once it's on you. Swear i was so excited and am very disappointed.