John K.
Everything fast and professional.
Everything fast and professional.

Altair Technology owns and operates Bitcoin mining facilities in St Charles, Missouri. We have deep expertise in ASIC mining.We sell Bitmain, Whatsminer, Gekkoscience and other popular mining hardware and accessories. We ship worldwide and aim to be a one-stop-shop for all popular mining hardware, parts and accessories. We hold our inventory in Missouri and our in-stock items typically reach US & Canadian customers in 2-3 business days.We also consult with mining farm operators and investors on design and maintenance of cryptocurrency mining farms.
Altair Technology LLC (altairtech.io) has 588 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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John K.
Everything fast and professional.
Kevin G.
Great customer service! Thanks!
bankerbanker
I've purchased two bitaxes so far and I'm planning to buy more. I like that this company is based in the US and shipping is fast.
Beaux T.
Received my Bitaxe and needed a bit of handholding to get through setup. Kevin was very helpful through the chat feature on the website. Was up and running in about 15 minutes.
L B.
Bought two of these little Miners and one was not performing as high as the other, so i reached out and Aviral got back to me with the solution.
Brent
Getting the unit to mine seemed straight forward but the information on setting up a wallet to collect the Bitcoin once mined is lacking (stratum user).
Response from Altair Technology LLCAug 12, 2024
Thank your for taking the time to review our service. We are happy to hear that you were able to get your miner hashing right away. We are making the necessary change to ensure that buyers can set up the device easily. We've linked a setup video on our product page and also expanded on wallet setup instructions in the setup section under our product listing. Thanks again for choosing AltairTech. Best Regards, AltairTech Team
Stefan
Bitaxe board never worked properly and required a power cycle every 2 to 3 days or the hashrate dropped to zero. Customer service with this company is non-existent and they point you to the 14 day warranty and deny anything else. overall a complete waste of $225 for a device that didn't ever work properly and now after 4 months doesn't work at all and is a useless brick.
Response from Altair Technology LLCAug 12, 2024
We are sorry to hear about your experience. Unfortunately, we can only provide repair or warranty replacement, if we are informed about it during our warranty period. If you believe that you had contacted us about issues with your device during this period, please reach out to us and we will be happy replace the unit for you. We hope to have the opportunity to serve you better in the future. Regards, AltairTech Team
Gurjeet
Great experience of you have any idea or work you can contact this company ☺️