Joseph H.
Received wrong item and then was ghosted
The item I received was not tagged itself, only the packaging. Sent me another one even though I wanted a refund (item still came much smaller than what I had ordered and was a variant of the one I had originally purchased). The company then didn't respond to me for months so I had to go through my bank for a claim to, thankfully get my money back. The company offers discounts for "mostly" positive reviews and above when they reply to reviews. And most of the positive "5 star" reviews I have found are almost a copy and paste sentence. At the end of the day, it's your money. But in terms of quality, quickness, and communication, you can find better items from smaller companies/individuals to support. *After the response* You responded to my friend's multiple times due to an issue with their order during the same time.so, unfortunately I know it wasn't a glitch issue.
Response from Alpha WeebsFeb 6, 2024
Hello There, I'm sorry for the inconvenience caused. Since there is some glitch in a system we were unable to respond to your e-mail earlier I hope you will understand.


