Alpha WeebsReviews of alphaweebs.com

Shipping time took way longer than original estimate. Item description was incorrect. Item size was way off. Support was non-responsive when I reached out to them.

I ordered one thing a coat for my son for winter I never got the coat matter of fact still waiting on it. Tried to cancel the order and the web site was taken down. Went back later to check the site was up but it would not let me cancel order a month later got a email saying my order is in transit and still have not received it now winter is over. Would not recommend this site at all.

Didn't receive my items. After months of trying to still no refund. They don't respond to my emails anymore. Don't trust them. We got scammed for almost EUR 60,00

When I tried to contact them to get an update on shipping information no one got back to me. Then when I told them I didn't receive my order and I found the order information no one got back to me.

When will I get a response? I want to either receive my order or get a refund and they won’t answer my messages through email to get either. They comment back on some peoples reviews but completely ignore me for everything. Don’t buy here cause they’re just scamming.

It’s a shame because my first experience with Alpha Weebs actually gave me hope. I placed an order on 2/14/24, and although it took months to arrive, I at least received a tracking number so I could follow along and stay informed. When the item finally showed up, the quality was great. In the end, the long wait didn’t feel like a major issue because the product itself delivered. That positive outcome is what made me give them another chance. On 11/20/25, I placed two more orders totaling over $120. This time was different. Weeks passed. Then months. No tracking number. No updates. Just silence. I went back to their website hoping to get some answers. The only option was a chatbot that loops you through preset issues but never connects you to a real person. The tracking page on their website was also down, which only added to the growing concern. The only real way to contact them was through email. So I emailed them on 1/16/26. I didn’t hear back until 1/21/26. I responded the same day, hoping to finally get clarity. Since then, nothing. No reply. No tracking number. No update. It’s one thing for an order to take months to ship. It’s another thing entirely to provide no tracking number and no reliable way to contact anyone. At that point, it stops feeling like a delay and starts feeling like something much worse. Based on my experience, I would not recommend buying from this store.

I’ve been waiting for my package since November. They still won’t answer me for it whether it’s info on getting it, or bothering to give me a refund. I just want what I paid for already!

Would give a NEGATIVE 10,000 if possible. Waited over two weeks on an update for my order I placed December 3rd, and their website conveniently "temporarily closed" right after I made the order. Filed a dispute through cash app and got a refund about a month later. Emailed customer service multiple times through this nearly two month ordeal, not ONE SINGLE RESPONSE. Just glad cashapp was able to get me a refund, cause I doubt I would've been given one otherwise. Fake fake fake fake fake.