Alpha Defense CO.Reviews of alphadefensegear.com

Scam ran off with my money I ordered a gflex trigger

Had a small problem with my order, but they took care of it quickly! Great product

Very disappointed. In order for a business to be successful need to be a responsible one with a timely process of customers orders. Received a tracking number but no information is available. The sad part is that y place an order of two hats and paid for it and nothing jet. Very disappointed. Not recomended.

Customer service is very lame. Can’t talk to anyone even calling the number provided. Really need better customer service

Buyer beware!!!!! This is a shady company to say the least. I ordered 2 hats I got 2 different tracking numbers for my order. Which I thought was weird, but okay, whatever. It took 7 days for the first order to arrive. I live in sarasota county less than two hours away from alpha defense. And it took seven days for 1 order to arrive. I open the box and there's only one hat. Why they couldn't put the 2 hats in one box. Blows my mind still to this day. So I look up the second tracking number and here it is 10 days after I ordered my hats and it says it is still at their warehouse. All they did was made a shipping label at this point. If they didn't have the merchandise, all they had to do is tell me not lie to me or play games in make a Fake shipping label up for something they don't even have. And refuse to even igacknowledge my calls when I call customer service. Or call me back with an explanation. When someone sells a product charges my credit card and then doesn't send the product. That's theft!!!!!!! They are thieves, stay as far away from them. As possible buyer beware, you will not get what you order from these people. I blame myself for not doing more research to see 1st hand How many horrible reviews they had before I placed my order Don't make the same mistake I did.

Leana in customer service was great!! Was missing one gaiter in an order and she made sure I was taken care of. I LOVE this company.

I ordered some facemasks on 1/22/24 and still haven't received them. My email was wrong on the order and I've been trying to contact them now for about a week leaving messages and I've yet to get a return call. I'm not very happy with their service at this time.

Customer service was quick and responsive. Provided detailed information and did what they could to resolve the issue.