Alpha Defense CO.Reviews of alphadefensegear.com

Had an issue with one of the bullet antenna’s, reached out to support and Jorge took care of it right away! Great support and super fast resolution. Thanks!

Answered my email promptly and received the results I wanted! Jorge was great!

Been waiting to hear from them about an issue with the bulletin antenna. It now has been 3 days waiting to hear back you can not call them it’s a recording and at the end when it’s time to leave a message it just hangs up and still no contact. JUST POOR CUSTOMER SERVICE

Customer service is non-existent. I ordered two straw hats, one was received timely and in good condition, and the second arrived weeks later and damaged beyond repair. I left two voice messages and two emails concerning this issue, and not one response.

(9 Days now and no answer on chat or email or phone number. Bad Bad customer service don not order from this company. Customer service is a joke!!!!!! Don't buy anything from this company

Scam artists... will promise you everything and you'll be lucky to actually receive an order. Tried contacting them on FB, IG, Phone, Chatbot, Email all no response and some I even sent 2X. This company is a freaking joke. Whoever owns this pile of a company should be ashamed. DO NOT BUY THEIR STUFF.

Unfortunately there is absolutely NO CUSTOMER SERVICE! I called on July 3rd, July 5th, and July 8th and left voicemails each time. No response! Sent email as well with no response! As a Combat Disabled Veteran I would suggest to my fellow Veterans to spend your money elsewhere. This Company is apparently a SCAM!

I may change my review once I actually receive the item I ordered, but this will be based on their customer service, which is nil. The website has a customer service robot function, after waiting over 30 minutes for a response, I gave up on that. The website also lists a phone number to call. When I called that number, no one answered and I received a message that the users mailbox was full. I can only speculate it is all the other customers waiting for the items they ordered and paid for. I sent an email, but I’m not holding out any hope I will receive a response.