Alpha Defense CO.Reviews of alphadefensegear.com

I may change my review once I actually receive the item I ordered, but this will be based on their customer service, which is nil. The website has a customer service robot function, after waiting over 30 minutes for a response, I gave up on that. The website also lists a phone number to call. When I called that number, no one answered and I received a message that the users mailbox was full. I can only speculate it is all the other customers waiting for the items they ordered and paid for. I sent an email, but I’m not holding out any hope I will receive a response.

I purchased a black bullet antenna and in 6 months it has turned blue. I did inquire about the warranty but it is only warranted for 20 business days. Very dissatisfied.

I bought a bullet antenna the reception is horrible and within 3 months it started fading lost or color I got in touch with customer service and so sad too bad !!! Poor customer satisfaction and product sucks !!!

I bought the bullet antenna love it and everybody else seems to like it to. Not even a year yet the projectile has faded and the casing has faded it’s fading I would like a refund but I can’t contact them it always says after hours

I ordered without reading all the reviews, but wish I would have. On their website it states the bullet antenna will work for Jeep wranglers and shows pictures of them. It seemed to be good quality when opening, but it does NOT work for my '17 JKU with the factory mount. The base of the antenna is too wide and will not screw down all the way. I reached out to customer service hoping they had an installation video with a Jeep so I could make sure it wasn't user error. I was told that they do not work for Jeep wranglers. I said it was promoted all over their website and she asked for a picture as proof!! I sent a screenshot and she said I was right, but couldn't help me.

I got 5 and I love the colors and prints , but you get for what you pay for!! Plain and simple and you have to double it so you dont breath dust and still you might catch it , and after the first wash it does start loosing his texture of fabric and looks old. I give it 2 stars for the complements of how it looks ✊🏽 but the fabric needs to be better quality... Customers services was nice and deliver was not fast time but didn't wait 2 long either...

Took 2 weeks to get my 5 face shields. I like them but poor/Zero customer service. No phone number to call just a chat when they’re online.

Reviews had me very worried! No one to contact, no customer service, no tracking number right away; but I'm happy to report i got my order, about 10-15 days after I ordered, it was correct, and these shields are sooo awesome compared to a mask! And comfy. Get better customer service alpha gear, but thanks alpha gear!