Alpha Defense CO.Reviews of alphadefensegear.com

I got the face shields within a week and they are a good size and are good quality.

Received my product only a few days late, the tracking service stated they would be late, and they, for the most part, are what I ordered. The only real complaint I have is that they put the wrong decal on.

I can't believe all these bad reviews. I ordered the buy 4 get one free. I received my order with fast shipping. I got one for the whole family and they love them. I would ALWAYS support a veteran based company.

My husband ordered beginning of July, they took the money quickly. But still no mask! DO NOT TRUST THEM! DO NOT ORDER FROM THEM!

If I could I would give them no stars. My buddy placed a order from them and never received anything and I placed a order and got the wrong face masks. I then contacted the company, they told me that they would re-issue the correct face mask. We placed these orders in Feb.2020 and still nothing. Customer Service is a joke. Anyone wanting to file a lawsuit against them hit me up on facebook because this company should not be doing this to their customers. Carlos Santini

dont bother ordering from them. The customer service rep flat out told me. "Its not my problem, order again if you want your product." they do not back up their products. and their customer service is a joke. i placed two orders, neither one was received. 1st order got lost in shipment. customer service flat out refused to do anything at all. no refund, no resending the order. flat out said that it is the companies policy. second order (placed before the issues with the first order) was marked as delivered yet was not delivered. again customer service was completely useless and refused to help in any way. i ended up having to report this company to my bank as fraud to get the money back.

Horrible! They never shipped anything. I disputed the transaction with my CC company so they then provided the CC company FAKE shipping info. They should be ashamed to advertise a veteran-owned company with such unethical business practices. Stay away and beware.

Took 2 weeks to get my 5 face shields. I like them but poor/Zero customer service. No phone number to call just a chat when they’re online.