Alpha Defense CO.Reviews of alphadefensegear.com

I think this company is fake. It has been over a month since I've gotten any information on the items I purchased. No tracking number. No ETA given on delivery. Just more sales pushing on the email they sent me. No info on what I already bought. Terrible.

Ordered on August 26th with 2 day shipping, it’s now September 12th and I have no idea when, or if my shipment will arrive.the last tracking update says it was delayed on August 31st. The tracking number provided Is not valid, it’s 22 digits long and DHL only uses 10 digits. Using DHL shipping services (bad idea from the start, I should of known better to ask if the use United Parcel Service) but no DHL tracking number. Beginning to feel like I’ve been had.

Never got my face shields. They make it hard to even contact anyone. Basically donated 20$ to a company for nothing.

I went to Alpha Defense because they seemed different. They said they were US veteran owned and some reviews say they sell American made items. I purchased face shields from them due to this. They are an SA company and send you China CCP crap. Bad bad bad. Shame on them. Never doing business with them again. Used the face shields to scoop poop in my yard and now they are rotting in the trash heap.

I got 5 and I love the colors and prints , but you get for what you pay for!! Plain and simple and you have to double it so you dont breath dust and still you might catch it , and after the first wash it does start loosing his texture of fabric and looks old. I give it 2 stars for the complements of how it looks ✊🏽 but the fabric needs to be better quality... Customers services was nice and deliver was not fast time but didn't wait 2 long either...

I’ve ordered twice now. Love the masks. I got them 3 days sooner then it said I would. I will definitely order more. I tell everybody where I got them.

I placed a order and didnt receive all of my order. Tried several different ways to contact Alpha Defense. A nice product but do not order from this sight!!!

Terrible company. I placed my order on Friday July 18th and was told my package would ship Sunday July 20th with 3-5 day shipping. After a week and a half I reached our to customer service; they only allow "live chat" during business hours with no phone or email support. During the live chat it took 2 days to get a response and then I was told that shipping is actually 12-15 days (not 3-5 as the website claims, and what I paid for). After the 15 day mark I messaged again with a response coming hours later stating that it has shipped and finally sent me a tracking number that showed it still had not left their warehouse. It has been 6 weeks since my 3-5 day shipping package was supposedly sent and I still have yet to receive this product. With each complaint to customer service, im simply told its on its way, and when I finally asked for a refund I was told I'd have to wait until I receive the package and send it back for them to refund it. If you order from this company, don't expect it to ever come. Complete fraud.