Almond Muse is committed to creating well designed pieces that combine simplicity and elegance.Our focus is on timeless styles with quality craftsmanship, offeringversatile dresses made to be worn effortlessly for any occasion.
Almond Muse (almondmuse.com) has 643 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
almondmuse.com
Website
almondmuse.com
Category
Clothing & Underwear
Location
Fort Pierce, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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very pleasant conversation, quick responses, you didn't just want to sell but to serve the customer and you looked after our interests which I think is extremely professional. I can't wait for the next big event where I'm sure I'll get a dress from you
Response from Almond MuseMay 18, 2026
Dear Hristina,
Thank you very much for such a thoughtful and kind review.
We are truly delighted to hear that your experience with our team felt genuine, professional, and customer focused. Creating conversations where customers feel supported rather than pressured is something we care deeply about, so your words genuinely mean a lot to us.
It is also wonderful to know that the experience left you excited for your next special occasion. We would be absolutely honored to help you find another beautiful dress for your next big event.
Thank you again for your trust, support, and lovely feedback.
With care,
Almond Muse Customer Support
CA
Cara
Communication with customer service is…
Communication with customer service is poor. I tried to cancel my order and they didn’t allow it after 20 minutes of placing the order. The order itself took several weeks to come in. When I asked where the dress was, they did not respond for a few days. The dress itself is very cheaply made. The quality of the dress does not match the price. I do not recommend this site.
Response from Almond MuseMay 18, 2026
Dear Cara,
We are truly sorry to read about your experience and completely understand how frustrating and disappointing this situation has been for you.
Requesting a cancellation shortly after placing an order, then experiencing delays in communication and delivery afterward, would understandably leave a very negative impression. We also recognize how disappointing it must have been to finally receive the dress and feel that the quality did not meet your expectations or reflect the price paid.
Your feedback regarding communication, shipping delays, and product expectations deserves a careful review.
Please email our customer service team at [email protected] and include your order number in your message so we can identify your case immediately, especially if the name on the order differs from the one shown on your review. Kindly also mention that you sent an inquiry through Trustpilot so your case can be located quickly and followed up on with the attention it deserves.
We genuinely appreciate you taking the time to share your experience and would value the opportunity to review your case further and assist you appropriately.
With care,
Almond Muse Customer Support
LR
Lucrezia R.
I recently discovered Almond Muse and I…
I recently discovered Almond Muse and I honestly think their clothes are absolutely beautiful 😍
Their style feels so elegant, chic, and effortlessly wearable. I especially love the attention to detail and the way they put their looks together. Definitely a brand I’ll be keeping an eye on for future purchases ✨
Response from Almond MuseMay 18, 2026
Dear Lucrezia,
Thank you very much for your lovely and thoughtful review.
We are truly delighted to hear that our aesthetic and collections left such a positive impression on you. Creating pieces that feel elegant, chic, and effortlessly wearable is something we care deeply about, so your words genuinely mean a lot to us.
It is especially wonderful to know that the attention to detail and overall styling stood out to you. We always hope our collections feel cohesive, feminine, and inspiring from every angle.
Thank you again for your support and kind feedback. We would be absolutely delighted to be part of your future wardrobe moments.
With care,
Almond Muse Customer Support
KB
KB
Scam artists
Took 2 weeks to get the dress that I ordered which according to them “is within time frame” then when I went or return it because the date I needed it for already passed, not only did they make me pay for shipping to return the package, they only gave me store credit LESS than the amount the dress was worth.
Response from Almond MuseMay 18, 2026
Dear our Valued Customer,
We are truly sorry to read about your experience and understand how frustrating and disappointing this situation has been for you.
Receiving an order after the occasion you originally needed it for would understandably be upsetting, especially after waiting in anticipation. We also recognize how discouraging it must have felt to go through the return process, cover return shipping costs, and then feel dissatisfied with the final store credit amount received.
Your feedback deserves a careful and proper review.
Please email our customer service team at [email protected] and include your order number in your message so we can identify your case immediately, especially if the name on the order differs from the one shown on your review. Kindly also mention that you sent an inquiry through Trustpilot so your case can be located quickly and followed up on with the attention it deserves.
We genuinely appreciate you taking the time to share your experience and would value the opportunity to review your case further and assist you appropriately.
With care,
Almond Muse Customer Support
OA
Oriana A.
Basically Taking your money
I wish I could give zero stars. I ordered multiple dresses from Almond Muse for almost 300$, I was very excited by the beautiful photos on their website. What arrived was a complete disappointment, the fit was even off, the quality was so poor it looked nothing like what was advertised. The fabric felt cheap.
I immediately contacted their team to request a return and full refund. After days of back and forth, all they offered was store credit (for a brand I would never trust again and would not recommend, you are better off with even temu purchases)
Almond Muse knows exactly what they are doing: selling low-quality, misrepresented items at “discounted” prices, hiding behind a "sale items policy" to avoid any accountability, when EVERYTHING is on sale and leaving customers with no real resolution, in other words, stealing. To top it off when you decide to return YOU HAVE TO PAY FOR THE SHIPPING
$300 is a pretty big amount of money. I am someone who trusted this brand and was extremely let down. Save yourself the disappointment, and the money. There are plenty of honest brands that actually stand behind their products.
Response from Almond MuseMay 18, 2026
Dear Oriana,
We are truly sorry to read about your experience and completely understand how disappointing and frustrating this situation has been for you.
Receiving multiple items that did not meet your expectations in terms of fit, fabric, and overall presentation would understandably leave a very negative impression, especially after placing such a significant order with excitement and trust in the brand.
We also recognize how discouraging it must have felt to go through repeated communication and still feel dissatisfied with the resolution offered, particularly regarding the return outcome and associated shipping costs.
Your feedback deserves a careful and thorough review.
Please email our customer service team at [email protected] and include your order number along with any photos previously shared, so we can identify your case immediately, especially if the name on the order differs from the one shown on your review. Kindly also mention that you sent an inquiry through Trustpilot so your case can be located quickly and followed up on with the attention it deserves.
We genuinely appreciate you taking the time to share your experience. Feedback like this is important, and we would value the opportunity to review your case further and assist you appropriately.
With care,
Almond Muse Customer Support
NE
N E.
Super cheap dress and their refund…
Super cheap dress and their refund policy is awful. They keep $10 and you have to pay for the return. They reverse the right to not give you your money back, just store credit...
Response from Almond MuseMay 18, 2026
Dear our Valued Customer,
We are truly sorry to read about your experience and understand how disappointing this situation has been for you.
Receiving an item that did not meet your expectations in terms of quality, while also feeling frustrated with the return outcome and associated costs, would understandably leave a very negative impression.
We also recognize your concerns regarding the return process and how the policy was perceived in relation to store credit and return related fees.
Your feedback deserves a careful and proper review.
Please email our customer service team at [email protected] and include your order number in your message so we can identify your case immediately, especially if the name on the order differs from the one shown on your review. Kindly also mention that you sent an inquiry through Trustpilot so your case can be located quickly and followed up on with the attention it deserves.
We genuinely appreciate you taking the time to share your experience and would value the opportunity to review your case further and assist you appropriately.
With care,
Almond Muse Customer Support
LM
Lora M.
Stay away
Cheaply made dress, fit is terrible, sizing way off, loose thread everywhere. Not wearable.
The pricepoint for such a low quality item is ridiculous.
The company claims that they do not offer refunds which is not mentioned anywhere on their website.
Response from Almond MuseMay 14, 2026
Dear Lora,
We are truly sorry to read about your experience and understand how disappointing this must have been for you.
Receiving an item that did not meet your expectations in terms of quality, fit, sizing, and finishing details would understandably leave a very negative impression, especially when the overall experience did not feel aligned with the price paid.
We also recognize your concerns regarding the return outcome and how the policy was understood during the purchasing process.
Your feedback deserves a careful and proper review.
Please email our customer service team at [email protected] and include your order number in your message so we can identify your case immediately, especially if the name on the order differs from the one shown on your review. Kindly also mention that you sent an inquiry through Trustpilot so your case can be located quickly and followed up on with the attention it deserves.
We genuinely appreciate you taking the time to share your experience and would value the opportunity to review your case further and assist you appropriately.
With care,
Almond Muse Customer Support
CL
Chloé Le B.
Si j’avais pu mettre 0 étoile je…
Si j’avais pu mettre 0 étoile je l’aurais fait. La qualité est nulle et faites attention ils n’acceptent pas les remboursements si l’article est en solde hors presque tous leurs articles sont en soldes, très pratique.
A fuir.
Response from Almond MuseMay 14, 2026
Chère Chloé,
Nous sommes sincèrement désolés de lire votre expérience et comprenons parfaitement votre déception.
Recevoir un article qui ne correspond pas à vos attentes en termes de qualité est déjà frustrant, et nous comprenons également votre mécontentement concernant l’issue proposée pour le retour ainsi que votre perception des conditions appliquées aux articles en promotion.
Votre retour mérite une attention sérieuse et un examen approfondi.
Nous vous invitons à contacter notre service client à l’adresse [email protected] en indiquant votre numéro de commande, afin que nous puissions identifier rapidement votre dossier, notamment si les informations diffèrent de celles visibles ici. Merci également de préciser que vous nous contactez suite à votre avis Trustpilot, afin que votre demande soit priorisée et examinée avec toute l’attention nécessaire.
Nous vous remercions d’avoir pris le temps de partager votre expérience et souhaitons pouvoir examiner votre dossier plus en détail afin de vous apporter une réponse claire.
With care,
Almond Muse Customer Support
