Laura N.
Not far for delivery.
I only live in Daytona Beach which is not that far from Miami. The pills were packed in styrofoam lined cardboard box. I understand that the ice packs would not be frozen but when I received the pills the bottle was at the bottom of the box and maybe the bottle should have been between the ice packs. The bottle was hot, the ice packs were hot. I went ahead and just purchased another bottle from the vet because I think the pills were too warm for too long and my cat was getting sick again. Since it is a minimal difference from getting the bottles from my vet and I'm guaranteed the pills are delivered and kept refrigerated, I will go back to purchasing them from him.