Kendall
Good product but very slow delivery.
Good product but very slow delivery.
We are a family owned business and have been growing since opening in 2001. Through the years we have amassed a large client base consisting of veterinarins, resale companies and end users from all over the world. We strive to give every customer that personal attention that has somehow been lost in e-commerce tech world of today. We purchase products from most major laboratories and distributors in US thus we are able to provide our customers a wide variety of products and lines. Try us, you won't be disappointed.
All Vet Supply (allvetsupply.com) has 1,990 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kendall
Good product but very slow delivery.
Renee
The delivery was great and timely. However, I ordered four of the same item, and they delivered two. That's okay, except they didn't communicate to me about that change and why. They did credit back for the other two while I appreciated.
Beth
I was notified by a phone call that my order was cancelled due to supply issues. It wasn’t out until f stock the day I ordered it, but 1-2 days later I was called, which was a decent way to handle it.
Barbara
The packaging in which the product arrived was totally substandard and did little to protect the bottle. It arrived leaking, with a broken cap that I had to throw away. I found another cap on different product that sort of fits but not quite, so every time I shake the bottle as directed the leak reminds me of the poor packaging.
Andy
I was disappointed that I was left in the dark with out any communication about my order for over a week. I had to call to find out what was going on with my order. Once I called they were very helpful. They just need more information communicated besides just your order has been made.
Eve H.
Packaging was not as advertised
Judit
Great prices. I was shocked that my stuff didn’t get sent out for almost a week though. Other suppliers offer free overnight shipping.
Response from All Vet SupplyOct 13, 2023
This order should have shipped on 10-2 according to our shipping and process time scheduel. However, due to a stock issue, it was delayed an extra 2 days. While we try and ship as soon as possible, sometimes there are delays. We would love to offer free Next day shipping but if we did, we could not offer the low prices that we do.
Joseph
Took way too long to get the product.