All Vet Supply Reviews | Read Customer Reviews of allvetsupply.com

All Vet Supply Reviews | Read Customer Reviews of allvetsupply.com

All Vet Supply reviews

Showing 110 reviews with 1 star · Clear filters

OBET
Dec 5, 2025
You advertise a product you don't sell…
You advertise a product you don't sell anymore
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Linda
Aug 4, 2025
I never received my order for 2…
I never received my order for 2 collars. Refund please !
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Melvin
Jul 2, 2025
still have not received the order that…
still have not received the order that I purchased.
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Cheryl
Jul 27, 2024
I have not yet received my order.
I have not yet received my order.
Response from All Vet SupplyJul 29, 2024
This order was flagged due to a request for paypal account clarification. This was never received. After further review, we will process and ship the order. In the future, please contact our office if your order does not ship within 2 or 3 days.
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Vicente
Jul 7, 2024
I tracking my order has delivered…
I tracking my order has delivered already but I not receive yet, the deliver in San Bernardino,
Response from All Vet SupplyJul 8, 2024
The order was returned to us 2 days ago due to "Insufficient Address Information". It may have to do with an incomplete address. When a customer tracks an order and sees an issue, they should contact us right away so we can correct any issue. Giving us a negative review without contacting us and finding out the facts first is not fair to us and just delays any possible resolution.
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Kevin
Jun 17, 2024
The product I ordered had not arrived…
The product I ordered had not arrived after 2 weeks. When I called I was on hold for 30 minutes. The order had not been fulfilled. They did fill it and it arrived within a week after the phone call.
Response from All Vet SupplyJun 17, 2024
The order took extra time to be processed because the customer ordered 50 units of a particular product and we did not have enough inventory for the entire order. As soon as the balance of inventory arrived, the order was shipped. According to our records, the customer was emailed about the delay. Also, the order should have shipped around May 28. It actually shipped June 6 and was delivered on the 11th. So in essence, the order took about 2 weeks and not 3 as stated. That being said the, the order was delayed due to inventory issues.
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Brandon
May 13, 2024
Likes to take your money, and not communicate.
Item was on backorder, yet the company billed my credit card, and no one bothered to tell me not to be expecting it. I had to ccontact them.
Response from All Vet SupplyMay 13, 2024
The statement posted by the customer is not entirely accurate. The item was not actually on back order, just out of stock. The order was charged and the product was ordered. We do not usually contact customers unless the item is not available or there is a problem with the order. There was a delay from our supplier in getting the product to us. This caused a delay in the entire process. The customer decided to cancel the order the same day the items arrived from our supplier. We advised we could ship them that same day but he still cancelled. The refund was processed right away. It is standard procedure to have an order charged as it is processed. We do not take anyone's payment unless the order is in process.
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Tammy H.
Apr 10, 2024
I spent way to much time correcting…
I spent way to much time correcting their mistake
Response from All Vet SupplyApr 10, 2024
Although we did correct the error, we are sorry that you were inconvenienced by the process.
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