Susanne Strunge B.
Worst experience ever
Worst experience ever. I cant get out of my trying period. I wish I have read your comments ealier. Maybe Alltrails wants to comment on this otherwise I will keep sending bad rewiews!!!!
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AllTrails (alltrails.com) has 231 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 187 reviews with 1 star · Clear filters
Susanne Strunge B.
Worst experience ever. I cant get out of my trying period. I wish I have read your comments ealier. Maybe Alltrails wants to comment on this otherwise I will keep sending bad rewiews!!!!
Andi S.
If you have registered once they dont´t let you unsuscribe, and terrorize you with their useless mails nearly every day!
Jesper
They just keep sending me e-mails. I was not impressed by the app, so I deleted it quite quickly. However now that they have my email, they just keep coming. Unsubscribing does not work, and what is this “it takes 7 days for updating email preferences”!? Never have I ever heard of such a thing
Alan
Pretty useless app with poor coverage and directions for trails. Plus after paying for the pro version they automatically renewed my subscription for another year without any prior notification and refused to refund me. Total rip off.
Em B.
I used this app once a year ago. They have just charged me £29.99 without any notification. I usually keep a good record of subscription dates and when to cancel free offers. There is no option on the app to cancel the subscription (that I can find - if it is there it is WELL hidden) and no obvious way to reach out to Alltrails to notify them to cancel the charge. Not an impressive way to make money! about this nor knowledge on my side that I need to
P
Not good place to work. Contractors do same work as full time but much less pay and no benefits. Promotions given based on cliques. Lost half of team this year due to lack of opportunity or because they spoke out about something illegal. Brags a lot about being accessible but website not available to people with visual or hearing problems even though that's the law. Team not diverse at all either.
Steven H.
For central Idaho AllTrails is missing many existing, marked USFS trails in its App. There are better online resources for this hiking region.
Joe
A terrible service that only appears be getting worse. Filled with bugs the devs don't appear to be fixing and the service is currently down. Clicking on any trail returns a 404 error. Cannot be relied upon.