CB
No such thing as a free trial, money taken by stealth
Would like to give no stars… money taken by stealth even though „free“ trial was cancelled well within the time frame. Not responding to emails either.
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AllTrails (alltrails.com) has 231 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 187 reviews with 1 star · Clear filters
CB
Would like to give no stars… money taken by stealth even though „free“ trial was cancelled well within the time frame. Not responding to emails either.
Gillian H.
All Trails allow anyone to upload a route and some of them are really dangerous. Many people ask them to take them down in the reviews, and yet they leave them there. People are risking their lives on some of these so called mountain ridge 'hikes', we were lucky to survive one today at Pas de les Cabres
Scott N.
Agree with other evaluations of this app. It is incredibly user unfriendly. I am so disgusted with this app that I’m canceling my subscription with 11 months left. And, by the way, they will not refund that prorated portion. All they say is that you will have access to the app for the next 11 months, even though you have canceled and do not have anything to do with them. What a rip off.
Paula C.
Tried to use this in the Peak District, lots of the routes didn't exist, trig points that don't exist and very little detail. Best avoided use OS if you can, lots more detail and much clearer.
patrick C.
Same as others. Looked at this app. Tried to check out free offer but got charged immediately. Tried immediately to retrieve the payment they took still trying. Criminal. Give me my money back.
Doug M.
Alltrails will rip you off. I did not use the app for over a year and without notice they charged me 35.99. They will not give you a phone number to contact them to resolve the issue. They are cowards and just want to steal your money. Don't do business with them.
Bent K.
Nul stjerner fra os. Blind markvej efter 700-800 meter i Dejbjerg plantage.Vandreturen er på 7.89 km fra Dejbjerg kirke. De første 3,5 km gik fint med vejnavne...øh så er der en markvej som er en sidevej til Nr.Vognbjergvej,(i følge rute beskrivelsen) som vi gik vi ned af, men den ender blindt. Øv. Det er ikke seriøst!
Alan
Tried all trails last September and it did good but ran into a problem where downloading a map wouldn't save in my maps. Had a previous issue with email address but quickly resolved. This time trying to get help with downloading maps into my maps, just told to log in and out and reinstall the app. Nothing then from all trails in trying to resolve my issue, have emailed them several times now and no reply. Not happy with their treatment of a paying customer, probably go else where since useless.