AllsumhomeReviews of allsumhome.com

Received my 2 mirrors quickly and they were packed well. My issue is when one of the mirrors was installed, the LED does not display right. The filaments seem to be in operable so you cannot make out the correct time or temperature. I got in touch with them and they told me they would make me a new door and ship it in 3 months. I kept in touch with them over and over and now it has been 3 months and they stopped responding to me completely. That is not how you run a successful business. Do Not Trust these people.

Customer service is horrible! I bought a mirror from Amazon and since it has been more tha the 60 day return period, the Amazon supplier is not responsible anymore and per Amazon regulations and I am fine with that but the manufacturer is refusing to help! My mirror is always hot and am concerned about fire hazards! I am willing to spend $ to get parts to make it right but they refuse to respond. Customer service is from China or another Asian country. I have 2 of these mirrors in my home, one is fine. For the price paid, these people need to be more accommodating!! Although when working the mirror is very nice but I would not recommend buying from them due to post purchase service.

3/17/26 - I was asked to supply details of dissatisfaction with aforementioned mirror. I welcome any adjustments to help make this mirror useful. Updated/Edited: In spite of bright daylight, the night light still does not work. I will ge leaving a Google review as well. Mirror does not stay in magnetic field at times, drops and I fear it will break. Anti Fog inconsistent works. I have to bend over a counter to be able to use the make up mirror and look at oneself tilted- who does that when putting on makeup! Pro: Nice size of mirrors. Nice interior illumination. Makeup mirror magnification is good Con: Way, way overpriced for the following reasons: I don't need the room temperature displayed on the mirror, that's ridiculous; the night light does not work as stated;only came with 2 plastic shelf organizers; one has to be careful where the makeup mirror because it will hit the shelf (so I take it down when not in use) , doors do not meet flush; AND the vendor took a LONG time to address issues

Purchase Intelligent Toilet Oct 2024 We purchased a toilet in Oct 2024, and it worked completely fine until April 1, 2025. Allsumhome offers a one year warranty. Firstly, when you call no one answers, then they request multiple videos/pictures to verify the issue. Once you send the videos they state that you pushed the wrong button, etc. Tech support promised they would send a replacement toilet. Finally, they sent replacement parts, that I didn't request. We have installed all the replacement parts, and the toilet is still not operating correctly! Apparently this is their mode of operation, I have found other reviews with the same storyline. I am going to contact the Attorney General and get behind this issue.

Ordered two Medicine cabinets, they never shipped out. Canceled those. Order two lights they only sent one. The other light no one will respond to give me a refund. What am I supposed to do with one vanity light when I needed two? They are out of stock now. This place is very good at taking your money and then when you have an issue no one responds. I am very skeptical of all the other reviews on here. It is impossible to get a response and get your money back when there is an issue. Purchase from somewhere else. Numerous emails with no response. Do not purchase this brand you have been warned, I do not want anyone else to experience this.

Instructions said to drill one size and they give you a smaller size of anchors. Found this out after I drilled through porcelain tile. Took 30 days after contact to receive new anchors. Oh and they didn't even apologize.