AllivetReviews of allivet.com

You stopped carrying my dogs medicine Niacinamide 500mg. You should have your system, "say out of stock" instead of "stopped". Plus I ordered the reshipment of Doxycycline Hyclate 100mg qty 30 that shipped April 24, 2024 and I did not receive it until May 3, 2024.. I had to call in to get more shipped to me because I needed it right away.

Not processed orderly. Usually have to contact representative to get order shipped after payment made 4-5 days prior

I mailed my dog's Rx to Allivet and, for whatever reason, it took about 10-12 days for it to be received. The Rx was mailed from Ma to Fl with all the correct mailing info. Either the mail delivery system was at fault or it was misplaced at Alivet?

Allivet has great prices, but they are super slow in getting orders filled and updating information about prescriptions. My vet send an RX over and at least a week later, it still looked like they had no RX. This was for a med that my dog has to have to prevent seizures. It was stressful and this is not the first time that has happened.

Easy to set up autoship, and it worked well enough, but I decided to switch vendors and it was tediously difficult to cancel. Most websites just make you click "cancel" and maybe have an additional "are you sure??" confirmation option. But Allivet makes you call, puts you on hold, connects you to someone to have a conversation about the cancelation then puts you on hold AGAIN to transfer the call to a manager to repeat everything and try to keep your business with a discount. I just wanted to quit the autoship, not discuss it for 5-10 minutes.

Too expensive but i cannot get medications anywhere but Allivet. I wish more discounts is given since I've been ordering from Allivet for over two years now.

I have used them several times in the past. But I can admit that my like for them faded. I always bought the same thing from them, Simparica Trio. There used to be coupons and can even buy 1 month supply unlike others. So I wanted to keep doing the Simparica Trio for my dog but it was out of stock for like 6 months. The thing that irritated me was the CONSTANT emails about buying it. Well I cannot buy it if you don't have it. So I asked them when its supposed to be in stock and they had no idea. Not great customer service. Zero help. Stop the repetitive emails if you don't have it then! Now the price has went up everywhere including here, but here they have no good coupons anymore at Allivet. I can save a lot more elsewhere unfortunately. So I guess I don't buy here anymore. Back to PetMeds again, ugh.

Ordered two-day shipping first half of the day on Friday. Next business day was Tuesday, and it shipped on Wednesday. In other words, they don't care. Will be going back to CSP. At least they're not way down in Miami.