Marc
Customer Service
Fast, responsive customer service.
Response from AllivetNov 6, 2025
Thank you for your feedback! Being your Ally in Pet Pharmacy Care is our privilege. We’ll continue to be here as you strive to keep your pet happy and healthy.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,454 reviews with 5 stars · Clear filters
Marc
Fast, responsive customer service.
Response from AllivetNov 6, 2025
Thank you for your feedback! Being your Ally in Pet Pharmacy Care is our privilege. We’ll continue to be here as you strive to keep your pet happy and healthy.
Lydia P.
I will be using Allivet for all of my pet prescriptions. They have every medication I needed even some that have been more difficult to find. Their prices are competitive with any other online services. I appreciate that my animal’s medication was sent out very quickly, as time is of the essence when dealing with medication. Lastly, customer service was incredibly helpful, kind, and pain free. I had to contact them to cancel an autoshop error (the error being on my part because I had forgotten about it) and they took great care of the situation. Thankful to know of a reliable pet source for all of my animal’s medical needs!
Response from AllivetNov 6, 2025
Your review made our day! We're proud to be your Ally in Pet Pharmacy Care. Thanks for trusting us with your pet's medication needs.
Bridgette C.
On time delivery—competitive pricing. Also, sent a lovely condolences note after my furbaby, Luca, passed away🐾❤️🐾
Response from AllivetNov 6, 2025
Wow! We're honored to be your Ally in Pet Pharmacy Care. Thank you for choosing Allivet. Sending you best wishes during this time.
Linda S.
Prices are lower then Chewy so i switched my dogs meds to Allivet. Service has been great!
Response from AllivetNov 6, 2025
We’re glad to hear about your experience! As your Ally in Pet Pharmacy Care, we're dedicated to providing excellent service. Thanks for choosing Allivet.
DW
These people are over the top wonderful.
Response from AllivetOct 20, 2025
Your kind words are appreciated! As your Ally in Pet Pharmacy Care, we're here to support you as you take steps to maintain your pet’s health.
Linda S.
Allivet always delivers in a timely manner. Their products are never damaged in shipment and they contact your vet for refills making the process pretty seamless. Just ask your vet to send them the script electronically.
Response from AllivetOct 13, 2025
Thanks for the great review! We’re so glad to hear your orders arrive on time, in perfect condition, and that the refill process has been smooth.
N L.
Great experience. EASY SIGN UP AND THEY FOLLOWED THROUGH WITH EVERY STEP !
Response from AllivetOct 13, 2025
Thanks so much for the great feedback! We’re glad the sign-up was easy and everything went smoothly from start to finish.
Rick F.
Our first order with Allivet unexpectedly coincided with the euthanasia of our beloved dog, Maggie. Allivet was so gracious and we're so grateful that they were able to issue refunds on both orders since our dog had literally passed away before the orders had even shipped. If we do get another pet, Allivet will be at the top of our online list for all of our pet pharmaceutical needs. They are very cost-competitive and deep in online vet medicine offerings. Thank you so much!
Response from AllivetOct 13, 2025
We’re so sorry to hear about the loss of your beloved Maggie. Please accept our heartfelt condolences during this incredibly difficult time. Thank you for your kind words. We’re grateful we could offer support and compassion when you needed it most. It means a lot to know you’d consider us again in the future. Wishing you peace and comfort