AllivetReviews of allivet.com

Although the meds that we order for our dog never go on sale we will still use this service.

Easy to use after the first order. It a little long of a process to get started. Customer service I got was a little hard to understand.

First time ordering and our dogs medication was here super quick and less expensive then other places. Easy time ordering as well. Thanks!!!

When I have placed my orders, I have been offered thee chance to auto ship my next order for a 5% discount. When it came time for my auto ship, I was made aware it was gong to ship, but the price was not 5% lower than what I had paid on the original order. I canceled the auto ship when I was tolld that the 5% discount is off the regular price and not the price I originally paid. If I can find a price that is $12-13 lower than the regular pice, why wouuld I want it auto shipped for $8 more than that. The point is tha auto ship guaranteed business, but because of these games I just have to shop around each time I need this medicine

Great products and prices!

Good prices from a legitimate vendor. I have always had good experience with quality and customer service.

MUCH better prices than at vet’s office! Lower shipping costs than at other competitors & discount on repeat orders is great!

My dog takes a large quantity of gabapentin. He is 14 plus & this medicine is critical. I try to order well in advance, but sometimes there were glitches. For example, Allivet would fax approval to my vet to fill the prescription. Little did I know the vet’s office might not immediately respond...that day. This happened once while I was assuming the process was moving forward..WRONG! After that I said to Allivet they need to inform me if they didn’t receive the approval so I could call my vet’s office. They are doing that now. So rather than lose 3 days, I only lost 1 day as the office faxed what was necessary the following day because Allivet emailed me they were sending a second request. Unfortunately this was a Friday & I knew it could take 24-48 hours to fill. The other problem is shipping. The free shipping can take 5-7 days. This has become more problematic as UPS doesn’t deliver direct, but has some arrangement with USPS, cheaper for them, for the final leg. So you can see it is hard to judge timing. Although I ran out of medication this past Tuesday, I bought a day’s worth....6 plus 4 more, just in case from my vet, if it didn’t arrive Weds. It did arrive Weds.! So that was an improvement & I will re-order sooner to cover these contingencies.