AllivetReviews of allivet.com

I was getting the prescriptions for my 3 dogs from Allivet via autoship. The quality of the customer service was so poor that I requested to close my account and deleted my credit card information. However, I keep getting emails that my autoship is about to process and there is no way to reply to the emails. The email that they give for customer service gets bounced back. Using this company is not worth the aggravation. I switched to Chewy pharmacy which has excellent customer service.

Awful! I placed an order over the phone and they neglected to ask for which pet that they had in their system. They picked the first listed and my vet rejected the order for my other pets heart meds. Just received the shipment and it is the wrong medication. Please do not use this provider

This is a classic scam. One online ad said 28 cnet per tab for 100 mg Carprofen, but when you go to the website to place an order, is 68 cents - 250% more. Bait & Switch Baby!

Terrible! I put my autoship on hold because my dog was temporarily taken off the meds cause she had pancreatitis. A week later I get an email that they are preparing it for shipment. I emailed that I had put it on hold and they said it was on hold but sent it anyway. Finally when I restarted my shipment I was seeing a different charge on my statement and when I asked they said the price had changed but I could see on the website it had not. Then I asked if the price changed why didn't they notify me and see if I was still going to order it and they just said they didn't know. They are terrible, I never had a problem when it was Walmart pet meds. I cancelled my autoship.

Avoid this company like the plague. Like others, my prescriptions were transferred over from Walmart after Walmart stopped selling pet meds. Every time my AutoShip comes up they have an issue with getting my vet to verify the prescription. Last time I talked with them, they had two of the wrong vets in my account, which is why the prescription couldn’t get verified. They take weeks to ship medication that I need right away. I won’t use them again.

Run from this company. My 1st autoship after leaving walmart was a catastrophe. My $277 order says shipped. Never recieved and when I call they say a label was not created so it never shipped. Kept putting me on hold to contact a supervisor. After 4 holds came back and told me a supervisor would contact me the next business day. I can't sit and wait for a supervisor to possibly call me the next day. I canceled my order but now I have to run down whether or not I was billed for this order. Don't these people realize they are dealing with prescriptions and should be somewhat professional. Not sure who this should be reported to but there has to be a govt agency overseeing companies dealing with pet prescriptions. I haven't done the research so don’t know for sure if you might save a couple dollars using this company but even if you did it is not worth the aggravation.

Two days and meds not shipped. Customer service lied when they tell you they will ship it today and then don't ship. Never again.

I wish I could give 0 stars!! After waiting much longer than 2 to 3 days we received ONE PILL for an rx with instruction to give 1.5 pills daily for a month...ONE PILL!!! WITH 134 REFILLS. Who is checking these orders!! That is NOT what the Rx said!!! "Customer service" could barely speak English and was of NO help. There were NO supervisors to speak with!! I now don't even trust if they are putting the right pills in their orders!!!