Donna P.
Reps Lied about status
Allivet’s reps (the last one’s name being Imranie), lied to me during 3 separate phone calls. I’ve rescued a very sick dog who needed a dewormer. I was told on Friday the order had been shipped when, in actuality, the pkg was sitting in the warehouse. I asked for the order to be cancelled in an effort to reorder the same meds but with overnight delivery. Couldn’t do that either I was told. Still no meds & Imranie did nothing to resolve the problem. Wake-up Ujjwal Dhoot, you’re losing business.
Response from AllivetJul 23, 2024
We appreciate your feedback and apologize for the issues you've experienced. However, we're unable to identify your account based solely on the information provided in the review. To assist you further, please contact us via phone, email, or chat with additional details. We're here to help and look forward to resolving this matter for you.


