Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy TestReviews of allergytest.co

4.1779 reviews
Medical Specialists
870 N. Miramar Avenue, Florida

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Allergy Test

About Allergy Test

America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests

Allergy Test (allergytest.co) has 779 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: allergytest.co
Website: allergytest.co
Category: Medical Specialists
Location: Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Allergy Test reviews

Showing 17 reviews with 3 stars · Clear filters

Maria
May 14, 2024
did not receive all the kit
did not receive all the kit, took days to reply to my emails,
Response from Allergy TestMay 14, 2024
Hi Maria, Thank you for sharing your feedback. I'm pleased to inform you that since you opted for the digital download option, the test instructions were promptly emailed to you, eliminating the need to wait for a physical test kit. I've personally looked into the delay you mentioned in our email responses. It appears there might have been confusion when you reached out via the website contact form, which unfortunately we couldn't access. However, rest assured that your correspondence with me was addressed within 24 hours, and I promptly provided you with the necessary submission forms for the test. Should you have any further questions or concerns, please don't hesitate to reach out to our 24/7 Live Chat support team, who will be more than happy to assist you. Best regards, Usman AllergyTest
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Courtney L.
Apr 28, 2024
Awful customer service
I received the test but quickly realized that the ferritin only read to 30. I wanted something that read higher than 30 as optimal ferritin is at least 100. I contacted through live chat about returning and was told to email instead. I did that with all of my info and requested a return. I have done so now 3 times and still have not gotten a response about the return. Edit to add: customer service did finally reach out again. Still have not gotten instructions on return but glad to finally get a response. Edit again: still waiting on instructions to return 3 days later. Edit again: thanks for getting back to me about the return. I’ll be returning asap
Response from Allergy TestApr 29, 2024
Hi Courtney, thank you for your review. I am sorry that you are not satisfied with our ferritin deficiency test kit. We are always looking to improve our products and service, and your feedback helps! Our iron deficiency ferritin test is intended to be used as a guide, in isolation, as such the cut off level employed is appropriate for the intended purpose of the test. The instructions in the test kit advise to consult a physician if the symptoms persist. If you have any further questions or queries, please do not hesitate to reach out to our expert and friendly team on our 24/7 website LiveChat who are always happy to help. UPDATE: Thank you for contacting our team via email. I have sent over the details for your return. If you have any questions, please do not hesitate to reach out to our 24/7 website chat team who will be able to get you an instant response. Donna Allergy Test
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Kristina B.
Apr 21, 2024
Not a good test for iron deficiency
I bought their rapid iron deficiency test. I should have done a little research first. I'm not sure how accurate their test is, but even if it's 100% accurate, you can still be iron deficient using this test. Their test considers a ferritin of above 30 to be non deficient. In reality, a ferritin of less than 30 is absolute iron deficiency. You can still be iron deficient with a ferritin of less than 100. I guess it's ok for people with absolute iron deficiency but if you're slightly above the 30 mark you will incorrectly think your iron is fine when it isn't.
Response from Allergy TestApr 22, 2024
Hi Kristina, thank you for your review and feedback. We are always looking to improve our products and service, and your feedback helps! Our iron deficiency ferritin test is intended to be used as a guide, in isolation, as such the cut off level employed is appropriate for the intended purpose of the test. The instructions in the test kit advise to consult a physician if the symptoms persist. If you have any further questions or queries, please do not hesitate to reach out to our expert and friendly team on our 24/7 website LiveChat who are always happy to help. Donna Allergy Test
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Gayle
Mar 26, 2024
Blake was fantastic
Blake was fantastic, very helpful. However the site does not work at all well. Tried to recover password twice a couple of hours ago still nothing has come thru. My blood tests results apparently were available over a month ago I did not receive them. Today B,are sent 5he results to me several times and to 2 email addresses they have not come thru to either address and that was over 30 minutes no emails from you have arrived as yet. But Blake ended up giving me an odd that I could copy a link for it. Your site otherwise is very poor. But Blake saved the day for me
Response from Allergy TestApr 12, 2024
Hi Gayle, thank you for your review. I am very sorry to hear that you are not completely satisfied with the service and our website, but pleased Blake was able to assist you! Your feedback is valuable to us as we are always looking to improve our service. Donna Customer Service Manager
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Jaguar
Mar 21, 2024
Underwhelming.
fast results but had to contact support to get the rest of my results maybe? I'm still waiting for an email from the lab and support as of now, but when initially contacting support Jordan was really helpful, however ultimately wasn't able to resolve my issue without forwarding it to the lab which is a bit disappointing feeling like I have to get ahold of support so they can get ahold of support. the test itself doesn't seem very comprehensive, maybe my results are just mild but the results and they way they are laid out is underwhelming and reads kind of sloppy. I learned that im mildly allergic to a couple new things but it definitely as of right now with only half the results has not felt worth the $170+ to learn I have a mild allergy to rice.
Response from Allergy TestApr 12, 2024
Hi, thank you for your review. Thank you for your review. I am sorry to see that you are not completely satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at [email protected] who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
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Suzanne M.
Mar 5, 2024
Quick solution to problem
Casey sent me the email that I was waiting for and sorted my issues.] Riley was going to get the email sent to me 5 days ago, I still didn't receive it. Casey sorted it quite quickly.
Response from Allergy TestApr 12, 2024
Hi Suzanne, thank you for your review. Thank you for your review. I am sorry to see that you are not completely satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at [email protected] who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
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Jane H.
Feb 26, 2024
Allergy Test Results
My interaction today was helpful with customer service as they provided my test results, however it took me 2 weeks to get to an actual response today after communicating with 2 other agents to get nowhere. Their phone number always says their office is closed no matter what time you call.
Response from Allergy TestApr 12, 2024
Hi Jane, thank you for your review. Thank you for your review. I am sorry to see that you are not completely satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at [email protected] who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
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Roni
Feb 24, 2024
The process SEEMED simple and straight…
The process seemed simple and straight forward however, my results were impossible to get a hold of. I reached out to customer service multiple times. The customer service chat was friendly but I still never got my results during the first two encounters. It was well over a month when I got my results thanks to the last and final attempt to contact customer service again. Jordan was nice enough to just attach the pdf of my results in the chat instead of having me wait around.
Response from Allergy TestApr 12, 2024
Hi Roni, thank you for your review. Thank you for your review. I am sorry to see that you are not completely satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at [email protected] who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
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