AliMedReviews of alimed.com

3.7751 reviews
Health Equipment
297 High Street, Dedham, Massachusetts

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AliMed

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About AliMed

AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.

AliMed (alimed.com) has 751 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: alimed.com
Website: alimed.com
Category: Health Equipment
Location: Dedham, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AliMed reviews

751 approved reviews, newest moderated first

Heather L.
Apr 18, 2019
As always
As always, Robin Germain is the best!!!
D.G.
Apr 18, 2019
Have been working with Company for 10…
Have been working with Company for 10 years, very good in general, big difference in customer service experience. Have worked with different account managers and Robin Germain is by far the Best (5 star)! Have had not so good experiences with others. Lost Robin as my primary account manager which did effect some decisions. Have a Gem in Robin!
Response from AliMedApr 19, 2019
Thank you for taking the time to provide feedback. AliMed considers our customer service team as the hub of the company, and we strive to make sure that everyone on the team is knowledgeable and helpful to all our customers. And we are certainly glad to hear about your experience with Robin. With appreciation, The AliMed Team
customer
Apr 17, 2019
Everything came in time.
Everything came in time.
Response from AliMedApr 18, 2019
Thank you for taking the time to provide feedback. AliMed works to provide timely shipping, and we are glad to hear that we met that goal with you. With appreciation, The AliMed Team
Ken S.
Apr 16, 2019
Great Service
Great Service, timely delivery, easy to locate products in catalog or on-line, customer service always helpful
Response from AliMedApr 17, 2019
Thank you for taking time to reach out to us, Ken! AliMed works towards a seamless customer experience from beginning to end of the ordering process, and we are glad to have met that mark with you. With appreciation, The AliMed Team
Connie K.
Apr 15, 2019
Misleading Website
This website is extremely misleading! As another customer stated, when I pull up the item I want and see it’s picture with a price, I assume that is the product I’m getting at that price...not true!! My order came quickly but it was totally not what I ordered. I agree that the website is extremely confusing and misleading. Products should match the actual price...how hard can that be. So waiting on approval to return for a refund minus shipping and a restocking charge, not to mention cost to ship back. One would think that the company would address the problem and fix after customer complaints. So, money and time wasted on my end while I continue to wait for return approval while this company gets richer at mine and others’ expense!!!
Response from AliMedApr 16, 2019
Hello Connie, Thank you for taking the time to provide feedback on your recent experience. We strive to ensure a seamless ordering process from beginning to end, and it looks like we've missed that mark with you. Your information has been passed along to our customer service team for review. Should you need additional assistance in the meantime, please email [email protected]. With appreciation, The AliMed Team
Cedar C.
Apr 12, 2019
great customer service
Molly my account rep is always an email away to promptly answer any question I have and provide the best customer service. I have purchased from AliMed for many years and will continue to do so.
Response from AliMedApr 15, 2019
Thank you for taking the time to reach out. AliMed considers the customer service team as the hub of the company, and we take pride in the service that our customer receive from us. Looking forward to doing more business in the future, The AliMed Team
Regina Pershing MedCare Equipment C.
Apr 11, 2019
Buyer
Sometimes freight is more than the item. Forces us to hold customers orders until we get larger PO
Response from AliMedApr 12, 2019
Thank you for taking the time to reach out, Regina. Your feedback about our shipping charges has been passed onto the appropriate team for further review. With appreciation, The AliMed Team
customer
Apr 8, 2019
On time meeting with experienced and…
On time meeting with experienced and kind staff.
Response from AliMedApr 9, 2019
Thank you for taking the time to reach out about your experience. AliMed strives to provide a seamless experience from beginning to end, and it looks like we've reached that goal with you. With appreciation, The AliMed Team

AliMedReviews of alimed.com

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More in Health Equipment

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