ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
alignerco.com
Website
alignerco.com
Category
Dental Services
Location
Hicksville, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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So far, my experience with aligner co has been great. Whenever I’ve had questions, they answer them within 24-48 hours, and the process has been smooth. It does take a few weeks before you get your aligners because they have to custom make them, but it’s worth it!
Response from ALIGNERCOJul 16, 2021
Our main objective is to cause each customer to feel upheld and heard all through their treatment. We are so energized for you! :) Thanks for the incredible rating.
HE
Heather
Alignerco is the most affordable high…
Alignerco is the most affordable high quality professional aligners there is! Invisalign was gonna cost me well over 5 thousand dollars! I couldn't afford it, I searched and found Alignerco an amazing investment to myself and much much more affordable and high quality aligners and also amazing customer service! You will get detailed information and everything explained to you and step by step! Answers all your questions! Makes you a personal treatment plan! Shows you how your teeth will look afterwards! Amazing experience so far! I even got a free professional high quality whitening kit which was awesome! If you want to gain confidence and overall feel better about yourself and want to make the smartest affordable investment choose Alignerco! You can have a beautiful smile for a whole lot less!
Response from ALIGNERCOJul 16, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review.
MC
Marie C.
Worth the wait
I wanted to align my front teeth but cannot afford a thorough orthodontic treatment. I decided to try AlignerCo. Unlike some other reviewers here, I always received a quick reply to my emails (12 to 24 hours). The communication may be outsourced overseas because the replies are pretty robotic, but I always received responses to my questions. The plan doesn't move my molars so I don't expect it to mess up my bite, but I will update later with a review once I've completed my treatment. The process took some time, about 4 months from my initial payment to receiving my aligners. But it's so cheap I didn't mind it. I think there is a market for AlignerCo and this company is certainly not for everyone. But if you can't afford its competitors it's definitely worth to give them a try. I like that the treatment is longer than its competitors (9 months with AlignerCo vs 4 months with other brands). I received 19 sets of aligners, and I feel like they aren't trying to cut corners or save money. Oh and I am in Canada so I guess this review would be specifically for AlignerCo Canada.
Response from ALIGNERCOJul 16, 2021
Thank you, such a great amount, for setting aside the effort to leave a superb rating. We truly appreciate your words.
MC
Morgan-Christopher
A bump in the road
I /*want*/ to like AlignerCo. Things started out well — I was shipped my impression kit very quickly and my welcome emails arrived early as well. I was given good initial guidance on my trial impression, but from there, several people or the same people (working behind the well known Ele cited in these reviews) just stopped paying much attention to me and my emails.
I sent in multiple pictures of my second try at impressions in, plus several questions in text form, and they sat without a response for several days, so I sent an email to check in on things since previously we had been tagging back and forth at the pace of around a day between messages.
I get some automated sounding response from Ele, not acknowledging my previous message. I respond to that message, and again, I get a response that’s not addressing the issues — Ele seems to not want to respond to my questions or not have the English capabilities to do so perhaps.
I’m hoping things turn around soon — like I said, I /*want*/ to like AlignerCo. But they need customer service agents who can respond with more than copy + paste drivel to detailed questions. It feels disrespectful and like my concerns aren’t being heard. We’ll see!
Response from ALIGNERCOJul 3, 2021
Hi Morgan,
At the outset, we apologize for any inconvenience caused.
We are unable to find your order details in our system. You are requested to write us an email at [email protected] with your order details and we can assure you that any issue will be resolved ASAP.
Thanks,
Team ALIGNERCO
TA
Tameka
Update to my last review
This is an update to the review I wrote two weeks ago. After i submitted my review, a team leader by the name of James contacted me and said he would fix the problem. He apologized and had my first set of liners sent out right away. Feeling a little better at that time that things were starting to get underway. He also said that he would send me a free teeth whiting kit out along with my next set of liners. Guess what? I NEVER received my second tray of liners. I should have started them yesterday. When i spoke to James today he stated that they have not yet been mad. How in the hell am i supposed to see progress walking around with the same trays. The communication is HORRIBLE!!!!!!! All i want is my money back so i can go with another company who actually values their clients, have good communication, and actually care.
Response from ALIGNERCOJun 8, 2021
Hi Tameka,
We double checked with our resolutions' department as well as our customer support regarding the concern you have just raised. We have already communicated to you earlier, that your refund has already been accepted and is being processed. Moreover, our correspondence also reflects that you were asked to update your smile crew member on the fitting of your initial aligners so we could move over to the next batch and send those over to you. Since you did not get back to us, we were under the impression that you were taking some time to be sure of the initial aligners' fitting. Had we known that you missed out on our email, we would have reached out to you. Similarly, the teeth whitening kit was certainly offered and was supposed to reach you once the next batch of your aligners were fabricated.
We sincerely apologize for not reaching out to you. We were honestly under the impression that you had read the email we sent you. However, no worries, your refund is already being processed as promised over the call as well as the email. Moreover, we will also be sending you the receipt for the refund as well as leaving you a call to ensure we are all on the same page.
DH
Devon H.
So far so am very pleased!
So far so am very pleased!
From purchase, to getting started, making molds to receiving the aligners, I have been helped every step of the way! I can’t wait to see the final product!!
Thanks so much Alignerco and Ele!
Response from ALIGNERCOMay 31, 2021
We are glad to have a customer like you can't thank you enough for the kind words about the service.
NI
Nick
Waste of 1 year and $1k
Waste of 1 year and $1k. They don’t give you full previews of teeth. I had a huge gap between my teeth at THE END that I NEVER had before. Company will not correct the problems. I had minor crowing but ended with janky crooked teeth. It’s been the worst experience of my life. Please avoid.
100% made my teeth worse at the end of the process. Spend an extra $500 on the competitor.
Response from ALIGNERCOJul 3, 2021
Hi Nick,
At the outset, we apologize for any inconvenience caused.
We are unable to find your order details in our system. You are requested to write us an email at [email protected] with your order details and we can assure you that any issue will be resolved ASAP.
Thanks,
Team ALIGNERCO
AW
Amy Williams P.
Alignerco Review
I considered a several different aligner companies, and so far I have no regrets about choosing Alignerco. Everything has come exactly when they said it would, and their communication has been fantastic. I received all my aligners and am excited to start the process.
Response from ALIGNERCOMay 28, 2021
Dear Amy, Thank you for taking out time and to write such a brief exprience and feedback. We are glad to serve you.