ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
alignerco.com
Website
alignerco.com
Category
Dental Services
Location
Hicksville, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Super friendly customer service experience. I sent in my impressions and waiting for my trays to align my slightly crooked teeth. Very simple process and would recommend. Will update this review with before and after.
Response from ALIGNERCOOct 24, 2026
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.
Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
NP
Nataly P.
Very good
At first, I was skeptical because of the incredibly low price, but I decided to order my aligners. Just two days later, I received my impression kit in England, complete with clear and easy-to-follow instructions. Throughout the process, I was assisted by the friendly staff via live chat. I’m really looking forward to seeing the results! Thank you
Response from ALIGNERCOOct 24, 2026
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.
Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
CF
Cassandra F. C.
"Ordering New Retainers...SMILE!😁" My experience today was pleasant as…
My experience today was pleasant as usual. Mr. Max Reed was most helpful and his patience is golden. I'm not tech savvy at all however, he was very professional, kind and courteous. Which made my day a lot brighter...Thank You Max!😊
Response from ALIGNERCOOct 24, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.
Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
BH
Bh
Help from ray making my impressions was…
Help from ray making my impressions was a easy process can’t wait to get my aligners!
Response from ALIGNERCOOct 22, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.
Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
CU
customer
Alan was awesome
Alan was awesome, very helpful and great to work with!
Response from ALIGNERCOOct 22, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.
Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
MK
Madison K.
Brian Johnson made taking my impression…
Brian Johnson made taking my impression a fast, simple and positive experience. Very grateful to alignerco!
Response from ALIGNERCOOct 22, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.
Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
LA
Lee-Ann P.
I had a great experience with Alan
I had a great experience with Alan, he answered every question I had and was very patient and knowledgeable. His instructions were very clear and I got my impressions done very efficiently.
Response from ALIGNERCOOct 21, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.
Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
JW
Jon W.
The aligners stopped fitting at step 14. Their answer was a $675 invoice.
I want to be fair to ALIGNERCO, because the first half of my experience was good. Impressions were accepted, the 3D projection looked right, and their team reviewed my photos and confirmed the fit at steps 1 and 3. I wore every step 8–10 hours a night for 10 days, exactly as instructed. No dental work, no skipped steps.
Around step 10 of 20, the lower aligners started drifting off my front teeth. By step 14 there was a visible gap and the tray simply didn’t seat. I reported it immediately with photos (May 2026) and asked the obvious question: what went wrong, and how do we fix it?
Five months, a dozen emails, and multiple rounds of “please send photos from different angles” later, here is the answer I received: a quote for $725 for a “new treatment plan,” discounted to $675 “as a gesture of goodwill.” That package includes an impression kit, a new plan, all aligners, and retainers, which is exactly what my original $907 purchase included. Nobody has explained why the first plan failed. Nobody has said I did anything wrong. And nobody will tell me the name of the licensed dentist who approved my plan, which ALIGNERCO advertises as a core part of its service.
So the proposition is this: if you follow their protocol and their plan stops working two-thirds of the way through, you pay for it again. Their own published policy caps a post-treatment refinement at $250. A mid-treatment failure, reported the day it happened, apparently costs $675.
If you’re considering ALIGNERCO, my honest advice: the price is attractive and the early process is smooth. Before you buy, ask them in writing what happens if the aligners stop tracking mid-treatment through no fault of yours, and get the answer in writing. I wish I had.
Response from ALIGNERCOOct 22, 2026
We’re truly sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we aim to provide to any of our customers.
To help resolve this as quickly as possible, our Customer Advocacy team has already reached out to you to address the matter.
If you prefer to speak directly, you’re also welcome to contact me at 877-271-7417.