ALIGNERCOReviews of alignerco.com

Chat agent was nice and helped with an additional discount.

THEY ARE NOT CERTIFIED DENTIST This company is messing the the right one I’m filling a class a,a malpractice law Suit & bridging for fake reviews this company is not certified dentists I received my set of aligners and they are not for a normal human mouth alignment unless you want a ridiculously non human wide smile I told them about the problem the guy I spoke to that told me he the manager of the company told me there’s nothing they can do they are not going to redo them they already been shipped nor give me a re refund they even offered me to a 30 discount if I wrote good reviews on all 4 platforms here’s the video they didn’t know I was recording this company is going to get shut down real soon

He answered every question and concern I had

I am finished with my aligners and they did just what I wanted! I had a small gap in my front teeth that was my main concern, and it is now gone. Love my new smile!

Helpful, additional discount helped it be more affordable and more persuasive. Chat person was polite and answered all my questions in a timely manner.

Very helpful!

I love my results! The entire process was easy and fast! Ele was such a great help along the way! I would definitely recommend these to all of my family and friends!

Should be a 0 star review. Our experience with Alignerco has been one of frustration and disbelief. They provided a defective product that results in debilitating injury to my wife's dental health, wasted our time by dismissively telling us we should just file down parts of the aligner when it wouldn't address the defect issue, held the treatment hostage by demanding $300 to refabricate their defective aligner, and after nearly a month of email exchanges has refused to refund us. Instead they dared to ask us to mail the aligners in so they could file them down themselves in response to our dissatisfaction and intent to escalate. Not a solution. I have no interest in continuing to work with a company that will injure my wife's health, hold it hostage for over 1/3rd the cost of the treatment paid, and waste our time with non-solutions. Basically, if anything goes wrong in the process, the customer is expected to cover all the costs. It isn't until you fight back that they try to "negotiate". If you can even call it that. The lower aligner is malformed causing a gap between the teeth and the aligner. Causing wounds and ulcers of the mouth as the bulging plastic slices against the tongue. She couldn't eat, drink, or speak without pain. This cannot be fixed with filing. You would have to remove so much material that you would compromise the aligner's ability to do its intended purpose. Effectively cutting off teeth from the aligner. Refabrication is absolutely necessary. By the company's own admission this is not a case of "refinement". They made it clear in the sales process that if we did not use the impressions kit properly that would be used to make the aligners then we would have to pay for a new kit. Understandable. Those are $50. However their licensed dental experts approved the impressions and treatment plan without any reservations. Which they also admit. This means that the defect arose in fabrication. That is the company's responsibility. Not the customer's fault. I am not liable for a company's mistakes. Avoid this company if you need aligners. You will save yourself a lot of time and frustration. You are effectively financially punished for anything that goes wrong.