alightReviews of alight.com

I have the same experience. They have no idea what they’re doing. They should be shut down. Fidelity did my beneficiary transfer in five days. We’re going on three months with no end in sight.

They are thieves. They make you give all of your personal information, only to lose it, claim they never received it just so they can keep the beneficiary's money. They must work in a whole because they have no personal emais or phone numbers. They enjoy watching the grieving suffer more. 6 months and counting I have been fighting with them. Voice of experience get your money out so your grieving spouse, or beneficiary doesn't have to suffer more.

Horrible experience to activate my pension. Once I completed the forms, there were numerous errors on their end, which took multiple calls. Their call center is extremely inefficient with a lot of security. It is difficult to get anywhere except by phone. They still have not corrected beneficiary information (they inserted wrong gender). I have no choice in using them for administration of my pension and am very fearful of more issues ahead.

no starts should be given to this company they are horrible! after waiting 5 months WAITING for my pension they took the money back again saying i had requested it, and now they are saying they cant send a check because they dont have my legal name!@ after i had already put the check in my bank!@ after waiting 4 months to get it.... with lots of phone calls and lots of CLOSED tickets, they went and took the money back!@!!!! they are horrible and the people that work for them are just as bad!!!! working in a company like that..lying to people on the phone pretending they care and understand! DO NOT USE THIS PEOPLE...the company is HORRIBLE!!!!!! here i am since january and still waiting for my money!@

For short term disability, you’re better off panhandling. They have a portal you upload documents to but still require fax communication with my doctor. It’s 2024. I’ve been out on STD five weeks and have yet to get paid. And this is my second time on STD and it happened the first time as well. My company (GMR) should rethink utilizing this company. Zero communication, very hard to get a live person. People promise to call back and don’t. Very little guidance on the application process. I’m going to petition my company president to remove them as a partner. It will be my mission

This company is THE WORST company I’ve ever dealt with for a 401K. You get logged out without warning, you can’t rollover accounts until you wait seven more days. The rollover tool is the worst I’ve ever used. I would never suggest for any employee or employer to ever use alight. Please develop more UX so people can enjoy using your tools where the keep thousands or millions of dollars.

It pains me to have to even one star. They deserve 0. Classic bad faith practices to reduce payment. If they aribitrarily deny you, reduce payments, make dumb mistakes to avoid and reduce your payments, report them to your state and federal insurance agencies. And or consult a lawyer. They're terrible and exhibit dishonest practices.

Die belg heet Maaike. Wat een schoenzool is dat zeg.