Alfred AngeloReviews of alfredangelo.com

I ordered a bridesmaid dress at the Greece, ny store. They didn't have any sizes in the dress I wanted. So I had to try on a size 4 and 10 when I am usually a 6. The lady said I should order 2 sizes up because it is "easier to take away fabric than it is to add"... Which ultimately made me spend almost 150 dollars in alterations which would be unnecessary if I had ordered my correct size. Also - I was told when I ordered the dress that alterations would be about 40 dollars.... So let's make people get bigger sizes to pay for ridiculous amounts of alterations. Very unprofessional and I will let everyone I know hear about this. Not acceptable.

I recently picked up my wedding dress and I'm extremely disappointed in what arrived. To start the dress was brought out all wrinkled. There are strings hanging from what is supposed to be a brand new dress. The beading is also lifting off and doesn't lay correctly. When I was zipped into the dress the top clasp pulled out and now needs to be reenforced. The dress ordered for me is too big, you can see down into the front of the dress due to a gap where the dress doesn't sit right and I have no figure or shape at all in this trumpet style dress. I was told that the dress being ordered would fit my chest and I would only need to have a little bit of the waist brought in. But because the entire dress is too big the whole thing needs to be altered to fit. So now I have to pay for a larger alteration and to also have these dress defects fixed. The only reason I rated you 2 stars is because at least your staff is nice. I'm beyond disappointed and frustrated. This is turning into a nightmare.

I ordered a dress that was a poor replica as pictured in the book Alfred Angelo Bridal uses to advertise. I was told that the seamstress would be able to make the dress looked as pictured. After 7 months, I was told - the dress doesn't always come as pictured. One month before my wedding, I am stuck with no dress and a manager not willing to come up with a solution. The manager had a poor attitude, she was rude and has no customer service skills and I would not recommend anyone to this store. The one star if for the assistant manager who tried to find a solution but unfortunately - the manager undid all of her hard work.

Arlinton TX. store. All went well until dress came in and needed to be altered. Insisted the bride and mom of bride order two sizes bigger then they normally wear. Bride's bodice needed to be taken in 6 inches which resulted in the bodice looking nothing like the sample/picture. Due to the reconstruction it is now shorter- 2.5 inches above the floor. They want to keep altering it until it's "fixed". Wedding is 6/20/2015. Not sure what can be done. Managers want pictures, which we took and sent, to show the problems. It is a Disney collection dress. Next contact may be Walt Disney corp. Mom's dress altered 3 inches in. Bridemaids insisted on ordering actual sizes they wear. Guess what, NO alterations needed. Wonder why?? It's Angelo's factory in China. Should be same sizes.

West Covina Alfred Angelo is the best! We met Lisa with the hope that my sister would find a dress but never thought that we would be treated so special. We had been to another bridal store "DB" in Beverly hills because my sister was told had the most selection and best service. We drive 1hr away to be rushed and had to keep finding dresses for her and the lady who was supposed to be helping us was also helping 4 other brides. However with Lisa she brought so many dresses just from 1 picture that my sister showed her from her phone and helped her try it on and was with us the whole time (6hrs). The staff here is amazing and when she had to attend to her next appointment she handed us off soooo well that we never felt the change in service. Needless to say it was a tearful (happy tears) and such a memorable day when she found her dress!!! Thank you again Lisa and all the staff at West Covina Alfred Angelo!!!! You are amazing; )

I am very disappointed with alfred angelos in boardman, Ohio . I spent $2,000 on my dress and accessories. Then I spent another $1,000 on my bridesmaid dresses. I made appointments and every time I showed up for my appointment, they would basically ignore me the whole time and focused on other brides. They rushed and 3 of my bridesmaid dresses can back in the wrong sizes and it wasn't just minor adjustments that needed made, I had to order new dresses. I was so mad. They also begged me 2 times a week for 100 dollar payments when I was clearly told I could pay 100 a month til they came in. They really hounded me around christmas and my dresses never came in when they said they would. They were suppose to be in 2 months before my wedding . They came in a month before and because they were made wrong i had to pay extra to put a rush on the orders. Then I used the alteration lady for my dress. She charged me 200 bucks and was suppose to be there when she brought the dress back to make sure everything fit right. They just called me and told me to come pick it up and it had to be picked up that week or it would be sent back due to store policy. I was out of state for work so I had to have someone else go get my dress. I was very disappointed with the professionalism and work ethic. I had 3 friends go elsewhere for their dresses and bridesmaid dresses after seeing how I was treated. I will never recommend anyone to this business unless things are changed. This is supposed o

This is the most rude and unprofessional company I have ever dealt with. My maid of honor placed and paid for her order in person on October 4th. On November 10th I went with another bridesmaid to pick her dress up. While we were there I inquired about my MOH's dress. There was no order anywhere. Annoyed and just wanting to get her dress in ASAP, I left a check with them to hold for a few days until I got paid. When the manager called to run my check I approved everything. I received a call back asking for my dl# and was promptly told that there would be an $85 balance when the dress was picked up. When I asked for what, I was told for a rush fee and rush shipping, which I assumed when I left the check wouldn't be included because it was a error on their part; not to mention that wasn't what I was told the cost of the dress was. Then I was told the dress could not be guaranteed to be in for my wedding. As it happened I was at work, and could not begin screaming. I hung up, called my bank, and put a stop payment on my check. A week later my MOH got a call from her husband that their account was overdrawn by $200 because all of a sudden they wanted to run her check from Oct!!!! She fought for her money and got it back. Now today I get a letter in the mail saying they have turned me over to telecheck. WORST COMPANY EVER!!! Not to mention my emails have been ignored by corporate.

This was the best experience I could have asked for my daughter. We were there at our appointed time and met by Alicia who was very attentive. All the staff was smiling and very good with all the customers even those who just walked in. Alicia listened to what my daughter wanted ,pulled a few dresses that met our request and then some of her choices. She was there for every dress tried on, made a few suggestions and helped us pick the perfect dress for us. Getting the dress hemmed was a piece of cake as the store has a great seamstress. Highly recommend this store on Normal Blvd.