Alfred AngeloReviews of alfredangelo.com

Had a pleasant experience in the store but everything went downhill from there. Basically, when I was measured, they told me I was a smaller size than I expected, and I made them size me up just in case. Always easier to take a dress in than to add to it. They told me their dresses run big, and it was definitely going to be big on me, so I was very comfortable with that decision. Well, I got my dress 3 months later, and it was way too tight in the rib cage area. The bust and waist are fine, maybe even a little loose. My measurements are the same as before, but I can barely zip it up. I can't breathe comfortably or move around in it. Another girl in our bridal party had the exact same issue, along with other manufacturing defects with the dress. When I called the store, they said they could do nothing for me since there are no exchanges or refunds allowed. So if they happen to measure you and order you the wrong size or make the dress wrong, they can do nothing for you. Sounds like a terrible business plan. I can easily (and will in the future) go to many other stores where they will actually correct their mistakes. So to sum it up: 1. Size people correctly. When in doubt, go up in size, not down. 2. If you do make a mistake in your sizing or dress-making, own up to it and correct it. I did nothing wrong. I went into the store, got measured, placed the order, paid, and patiently waited. I'm now stuck with a dress that is too small and a store that is not willing to work with me. You can't try on your exact size in the store because they don't carry all sizes. You rely on them to size you correctly for their dresses. They know their own dresses best. (Or so you would think.) You have to pre-pay for the dress ahead of time, which was about $200 for us. You then have to wait 3 months for them to make the dress. And if the dress happens to be too small, which makes it very difficult/impossible to alter, they can do nothing for you to correct their mistake. REALLY?!?! They don't have anything in inventory either, so it will take a long time if you do want to order another dress and spend more money with them. Oh, and they did say I could make an appointment for alterations, but I know they just want my money. And they charge way more for alterations than other places. My friend was quoted more than 3 times what another place cost. We have plenty of other friends who will be getting married in the future. I will tell them to definitely NOT go to Alfred Angelo's Bridal since our bridal party has had so many issues already, not just mine. David's Bridal is WAY better with their policies and their customer service.

The women were so helpful. We took my grand daughter who is a handful with personality. She wanted nothing to do with playing dress-up. Cynthia was fantastic. Just told me where to measure which was not rocket science. Shs also helped me find my very first store bought gown for my daughters wedding. Awesome experience.

Hello my name is Vanessa Williams and I would like to say that the service on 1960 was great. The attended name was Starr and she was very helpful , polite. I have never had encounter like that before Starr was harm and charming. Thank you Starr for the great experience!!!!!!

After going to other Bridal shops in the area, I was incredibly impressed with the quality of the dresses and level of service at Alfred Angelo. My consultant Darlene was very helpful- she pulled the styles I had written down before coming in, encouraged my bridesmaids to help pick dresses, adjusted the dresses so I could get an accurate idea of how they would fit, and really made me feel like a bride (and not self conscious as I had at other places). The ladies there are very professional and it is clear that customer service is a top priority. Plus prices were very reasonable for such excellent service and dress quality! I would recommend Alfred Angelo to anyone looking for a gown!!

Before placing the order in January for my dress, I spoke with the seamstress about my ideas for it, her response was "oh yes, that will be easy, no big deal" so I ordered my Disney, $1500 dress with bustier and slip coming to a total of over $2000. After this, we spoke to the seamstress about bridesmaid dresses. Long, each one with different straps. She suggested the dresses, said we could hem each one and use the additional fabric to do the 5 different straps with no issues. Each bridesmaid was there to speak with her before we placed the order. Now, Alfred Angelo gives a military discount for the bride. 30% off. But since my dress was Disney, and they can't give discounts on Disney, Joselyn (a worker there) told us we could have the discounts on the bridesmaid dresses and confirmed a total price of $147 per dress, plus alterations with all of us. So we ordered them at the end of April. When my bridesmaids went to pay, they were charged full price for the dresses. They said bridesmaids do not get the military discount. Jocelyn then looked at my bridesmaid and told her I was a liar and she never told me they could have the discount. After many conversations with different people, the discounts were given for my bridesmaids. When they went to pay again, they were told no. Apparently, someone had put the military discount on another girl's account, instead of mine. More phone conversations happen...this was finally fixed. The bridal dress came in in May, the seamstress said "do you still want to do those alterations to your dress?" of course I do, that's why I bought that particular dress. Her response? "oh no, it's too much work and will be an extra $800 with the extra fabric" being upset, I decided to go a head with the alterations. She said to make an appointment with her in August since the wedding was in October. So I did. The bridesmaid dresses came in and we set appointments with the seamstress for August as well. My appointment came along and they told me the seamstress had moved and they had a new seamstress that I had to work with. After a very long conversation with her and the manager we were able to explain to her what alterations I wanted on the dress. She started my dress. When the bridesmaid appointments came, the seamstress said they could not do straps on the dresses because there was not enough fabric. I asked what we could do and she said there was not enough time to order anything and we would have to come up with a different solution with the little bit she could get from the hem. She hemmed the dresses and put a train on all 5. After this (a few weeks before the wedding) Alfred Angelo fired her. They assured me that they were getting the original seamstress to come back and work on my dress. A 3rd seamstress was hired. She said the last seamstress had messed up my dress and she was working hard to fix it. She fixed the hems on the bridesmaid dresses and said she could try to make straps, but there was not enough fabric for different ones and asked why I hadn't ordered some when I was told originally. Apparently there was time. A week before the wedding, my dress was still not done. The seamstress had made the additional skirt I needed entirely too tight. And she said there was nothing she could do about the bridesmaid dresses. A worker, that knew all the issues I was having, asked why we didn't order sleeves a couple weeks before for the bridesmaid dresses and I explained we were not given that option and asked, again, if I could place a rush order. Again, I was told no. When I had ordered the sleeves for my bridal gown with the additional fabric, the girl told me to order a certain size for my shoulder width and I did. When the sleeves came, they told me they were too big and I would have to pay extra to take them in, I did, and the sleeves were never taken in, they actually were the correct size. Now, the additional fabric I had to order for my dress was over $200 of fabric and there was so much left over after, I was very irritated. And they kept it. I was not reimbursed for these issues. I was able to pick up my wedding gown less than a week before the wedding and 2 of my bridesmaids were able to get their dress the day before the wedding, with the sleeve work being completely flimsy and rushed. Needless to say. I'm contacting their corporate office about all these issues. I suggest going literally anywhere else than here.

One of my bridesmaids was measured incorrectly. They tried to fix their mistake by offering her a different dress, but my reason for buying matching dresses was so all the bridesmaids would match. My wedding is in 5 weeks and they may not be able to get me the dress we ordered in the size we need by my wedding!

Every single bridesmaids gown was made wrong. Alfred Angelo took the gowns back, stating that would fix them or replace them. However it has been weeks and no gowns and no word for Alfred Angelo 's. My wedding is in a month, so now even if we get them back there will not be time to alter them. Beyond disappointed.

I was extremely nervous about going wedding dress shopping and even considered not getting a dress at all. I had my first appointment with Alfred Angelo and my second of the day with David's Bridal. My first appointment was with Kate at Alfred Angelo. Kate did a wonderful job of making me feel at eaze and even have fun trying on dresses. She tried everything she could and helped me figure out what I really wanted. I didn't realize until later that she made my day wonderful, probably the best experience I could have had even for someone that was excited to go wedding dress shopping. After my experience at David's Bridal in Las Vegas, I felt ugly and like I was just another bride for them to make money off of. Alfred Angelo didn't treat me that way. Kate went out of her way to make me feel like I was going to be a Princess on your wedding day. I couldn't pick my dress from Alfred Angelo (they did not fit into my wedding theme) so I am hoping that you will go for me and buy one from Kate!