Clothing StoreReviews of alexander-hampton.com

If you're here, you most likely got scammed. I won't repeat what many other reviewers have written so read through those reviews and you'll see a pattern. I rec'd an item completely different (piece of junk) than what was pictured on the website. In short, you will get the run around by way of delayed emails written by AI. At first you'll be asked to keep the item for a 15% discount. If you don't agree to that they may offer 20% off or an address in China to mail back the item at your expense-$40-50. Don't waste your time sending them photos (they may request at first) as it won't matter. It's just a stalling technique. I think their business model is to make you so frustrated that you give up. I eventually contacted my credit card company and was able to get a refund.

This place is a scam. I ordered two nice looking sweaters and they shipped me a dollars worth of cheap trash bags with chineese lettering on it. I had to dispute the transaction with my credit card company to get a refund. Do not buy from these scam artists. You're a scam artist! I've exchanged over twenty emails with your people. I ordered $100 of clothes. You sent me $1 of cheap chineese crap. You're not even a legit company. Take a long walk off a short pier.

I want to be very direct with you, if you've order here as it said the shop was from Melbourne when I typed from Australia sneakers. This is a Fraudulent website and scam. I've read up on this scam they delay delivery and try for over 30 days so they can take your money after you've paid for your shipping insurance, then you won't be entitled for a refund. If you've ordered here as I did in the post app it says from China and that alerted me as I said I don't want to buy from China to the scam buisness. Apparently from the 10/01/26 the shoes are still waiting for a courier in Sydney Australia. They do say CN 8 I'm a size 8 shoe. That means these orthopaedic pink shoes $103.00 Aud. Down from $200 are from China because it write CN 8. It's a scam here! Now what to do either phone your bank before 30 days as I did and I had to cancel my card incase to be safe. Dispute it with you bank before 30 days I only did this on the 27/01/26. I bought after Christmas and later I wasn't going to wait any longer as I found out digging around about this scam they have done here. They're in America apparently they take the photos from other websites to look like they're quality. Just Dispute it say it's a Fraudulent Site and a Scam. I have my money 💰 back after 1-2 days from my bank and I never felt good after ordering from this place felt bad intuition since place the order. Take back your power don't send them back the product it will costs you almost the same amount or maybe more to send them back they don't give labels!!! For returns... keep all tags on. Posting back to them takes so long you'll pay a very high price and won't be happy. Now you as a consumer have rights ask the AI that will tell you everything what to do who to go to. Lets take them down you have rights, just ask the AI, it will tell you what to do. They pretend they are really nice but it's all apart of the scam happen a lot in China. These shoes are on Temu and everywhere is cheaper than this scam shop they sell for about $24-$35 AUD the shoes. I bought in orthopaedic pink for $103.00 on sale and still they're on sale. What a terrible experience I knew something wasn't right and trusted the Shop pay app too much and the now I'm taking it down similar to shopify. Don't bother fighting with them although I did mention I know this scam they are doing. Just Dispute it or look further into your rights. Hopefully you too get your money back like I did. If my bank did this for me it sends you a clear message of this site to be a scam a fraudulent website. Cancel your card! Even though I went through SHOP Pay App as it can slip through apparently. 🤔 Didn't need this no one does and no Australians are not trusting! Take back your power! Educate yourself on scams youtube good and AI. I hope you get your funds back. 🙏

I ordered a jumper, and as I tried it on it split from the whole side and sleeve. No loose threads - it was like it had been glued together. I emailed them immediately & was informed I could get a refund or replacement. This is the catch - if I wanted a replacement, I had to send the jumper back at my expense. If I wanted a refund I would get 10%. I argued saying this was totally unfair. Eventually they offered 35% refund and would not do any more. Will NEVER order from them again. The quality looks better in the picture than the product.

I am loathe to commit to even one star! The only remotely impressive aspect of this company is the extraordinary level of blatant dishonesty contained in their misleading and deceptive website. It advertises high-end name brands (it was in researching an expensive Italian-branded cashmere pullover that I was led to this website…and, oh, how I rue the day!), charges high-end prices, promises delivery within five working days and, a month later, delivers cheap Chinese tat without so much as a size label stitched to the item…PETTY THIEVES!

DO NOT BUY READ BELOW Wished I would have looked at the reviews! CHINESE CRAP. Ordered boating boots and they were two sizes too small. They are WELL aware that it costs more to ship this BULLSHIT back to CHINA then accepting the 15% return and keeping the shitty item! Option 1 – 15% Partial Refund You may keep the item and receive a 15% refund on your purchase. No return is required, making this the quickest and simplest option. Option 2 – Return for a Full Refund If you would prefer a full refund, you may return the item to our international fulfillment center. Please note that return shipping costs (typically $40–$50 USD) are the customer’s responsibility, as outlined in our Return & Exchange Policy. Return Address: Alexander Hampton China, Zhejiang Province Ningbo City, Yinzhou District Shounan Street, No. 213 Taikang Middle Road 315100 Once the item is shipped, please share the return tracking number with us. As soon as the return is received and passes inspection, we will promptly process your full refund to your original payment method. Any customs duties, taxes, or additional import fees related to the return are not covered by the company. ​Option 3 – Free Replacement If you would prefer a different size, we would be happy to send you a free replacement at no additional cost. We will take care of this for you entirely. BUYER BEWARE

I ordered two sweaters advertised as cashmere from Alexander-Hampton before Thanksgiving 2025. Only one package ever arrived in Jan 2026, and it was nothing like what was shown or described online. It came in an unmarked plastic bag with no brand tag, no fiber content label, no country-of-origin tag, and no care instructions. The material felt cheap and was clearly not the cashmere product advertised. The other item was never delivered, and the tracking numbers the company provided do not correspond to any shipment received by me or neighbors near me. This strongly contradicts the company’s claim that both packages were delivered. Their return process is unreasonable: although the FAQ says customers can return within 60 days, you must arrange and pay international return shipping to China at a cost that may equal nearly half the purchase price — a cost that was not disclosed before ordering. Despite providing photos exactly as requested, customer service continues to delay and has not provided clear return authorization, instructions, or refund confirmation. I have documented everything and asked for refund confirmation, but the company has failed to resolve this in a timely or transparent way. Based on the item received, their post-sale handling, and the overall experience, I cannot recommend Alexander-Hampton. Do not order unless you are prepared to fight for a refund. It is a complete scam.

Es una estafa! Tardan en entregártelo mucho más de lo que dicen y además no se corresponde con lo comprado. Yo compré un jersey de CASHMERE y para nada era de esa calidad ni mucho menos, cuando pedí devolverlo me dijeron que tenía que paga los costes en envío a CHINA y que costaban lo mismo que el jersey. Estafa! No compréis!!