Alexa KelleyReviews of alexakelley.com

Husband ordered the Bianca Huggies on December 4th. It’s now April 3rd and still no sign of them. Reached out to company, on 2/16 they said they would be in touch. Followed up again via email no response. Was not a pre order item. Will be following up with BBB

If I could give 0 stars I would. I placed an order of 2 in stock rings on 1/25/24 and still haven’t received my items. I have emailed numerous times asking for updates and I haven’t received an update yet. I have filed a complaint with my credit card company. Like others have mentioned I too received a fake tracking email on 2/16/24. I am Also going I file a complaint with the BBB today.

If i could give negative stars, i would. I placed an order back in January for a GIFT of two rings. I have received one, 2 MONTHS LATER and that is after emailing time and time again as well as contacting the better business bureau on this company. I was sent a “shipping label” email (completely fake) only for now 2 MORE MONTHS to go by and still no ring. 4 months in total I’ve been dealing with this HORRID company. They are a scam and until i get what I PAID FOR, i will blast this as far as i can get it. DO NOT GET SCAMMED BY THEM. DO NOT ORDER

I found a ring that I LOVED and my boyfriend ordered it on (2/4) for Valentine’s Day. We reached out multiple times, since it says 3-5 day shipping and we keep getting automated responses. They sent a tracking number on 2/29 but it’s been a month and USPS is still awaiting item. They ignore dms on social media and any emails sent. This place is a scam.

Don’t even deserve 1 star. DO NOT ORDER FROM THIS SCAM COMPANY. THEY TAKE YOUR MONEY AND HAVE AUTOMATED BOT RESPONSES. They then create a shipping label thinking you’re getting it soon. HAHA you’re not. It’s just a label being created to receive a tracking number. 3 months later and it’s still just a shipping label. I’ve emailed countless times for a refund. But now i’ll just go to my bank to dispute the charge from these clowns. Waste of time and a valentines gift you morons.

My wife found a ring she loved on this site and I was happy to order it for her. I placed the order on 2/12. On Monday, 2/26, I emailed asking for an update. On Tuesday, 2/27, the company responded that there is a high order volume, and the order would be shipped early the following week. On 3/1, I received an email that the "order was on the way." This seems to have meant that a shipping label was created. The tracking link continued to show no action. On 3/8, I reached back out to ask for an update. That same day, they responded that I should wait 24-48 business hours (I didn't know business hours were a thing) for the tracking link to update. I emailed again on 3/12, 3/16, and today, 3/18. I don't really mind if things take time, they just need to be realistic with their estimated shipping times. I will be happy to share the order number with someone from the company.

This company doesn’t even deserve one star! They’re frauds who take your money and respond via email with lies about shipping yet you do NOT receive your product! I ordered back in December 2023 and nothing and now there is zero response when I send an email. So disgusting! I hope they go bankrupt and lose everything they have!

Do Not Order!! I have placed an order in January, and I have yet to receive my order. I have emailed multiple times requesting a status update or to providing me a refund. They just said shipment is taking time due to increased orders, and they can't give a refund. Now, they are not responding to my emails. Please do not order from this company. They will take your money and not send your order. This is unacceptable, and I'll be finding ways to expose this company.