Dondu Y.
Bonjour
Bonjour Depuis le mois janvier 2024 jai pas de nouvelles sur ma commande order 8805 J'espère de recevoir une reponse

Fashion Design
FASHION LAB (alessandrovasini.com) has 586 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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586 approved reviews, newest moderated first
Dondu Y.
Bonjour Depuis le mois janvier 2024 jai pas de nouvelles sur ma commande order 8805 J'espère de recevoir une reponse
Anthony S.
placed order on feb 8 - 21 times tried contacting they responded 3 of those times. last time they responded they requested a few more days as they had inventory damage. waited another month and no response. contacted credit card company and got money back.
Marshall B.
SCAM!!! Read the reviews!!! I ordered boots from this company 3 months ago and still haven't received my pair. After the first month I wrote costumer service via email to see what was going on and they asked for some more time. When that allotted time was up they asked for more and when that time was up they stopped responding to my emails. Now I'm on the phone with my credit card because I feel like this company may be scam artists!!
Mr I.
Ordered on Feb 27 and I don’t receive any update, try to reach out by email and IG and they don’t respond.
sebastian M.
After 5 months and I still haven't received my boots; terrible customer service; Please don't waste your time and money on that fraudulent company.
Ingrid H.
FRAUDULENT COMPANY Do not order, deceptive practices, forgers deliver proofs. It is all unfortunate since the quality of product is nice after months of waiting and lack of any customer service. Bough a jacket and boots, could not get them to say when they would ship, finally got a split shipment weeks after. Returned it to change size, that never came. Boots took months and they only issued the creation of a label and doctored the shipment once i emailed canceling and had enough of their crap. Now i have no goods and they presented false documents to my credit card company. I gave them time to rectify in case it was an oversight on their end but after seeing all reviews on line it is clear I am not the only one.
Bobby
The order took a long time to deliver but the products are of really good quality. Starting from the leather and the craftsmanship I have been really impressed. I think the service has to improve but I believe the company got some logistic issues this season. I was recommended by some friends and their orders arrived very quick so I am guessing is a temporary situation and most of their products are actually made to order. I hope they can get back to normal because they make some of the best boots in the market. Also their leather jackets and the other stuff they have is really nice. Hopefully they will be able to offer faster service but if you are willing to wait for the product I highly recommend.
Rose S.
I ordered a pair of sneakers in February (approx 2/10/24). I paid with my credit card. Since then, I have followed up with approx 18 emails, requesting info on when the sneakers will be shipped. I have received replies on some of the emails with reasons why they haven't shipped. Often, there has been no response. I have asked for a credit to my original form of payment more than once. I have not heard back. The start date of the experience is 2/10 and my first request for shipping info was 2/29/24.