Alen CorporationReviews of alencorp.com

Our son has bad allergies and our daughter has a trach due to respiratory issues. We did a lot of research before purchasing products, and have been extremely happy with the various air filters we have purchased from Alen. By far our favorite product is the Paralada, but we like our other filters from Alen we have purchased as well. A short story... we had our house tested for mold and the test came back negative, but I realized I failed to turn off the Alen air filters we had in the areas tested. A second test was performed and mold spores were detected and upon tear out of a basement wall, moisture and mold was prevalent about 3 feet away from the air filter (Paralada). The filter surpassed my expectations and I can not imagine our home with our the units we own.

THIS COMPANY IS REALLY COOL I GOT TO KNOW SOME OF THE SALES PEOPLE AND THEY HOOKED ME UP WITH SOME REALLY GOOD DEALE FOR INSTANCE I PERCHASED TWO AIR CLEANERS FROM THEM ALONG WITH SIGNING UP FOR THEIR AUTOMATIC FILTER DELIVERIES ALSO I PERCAHASED A REALLY NICE DEHUMIDIFIER FROM THEM NOW THAT I THINK OF IT I SPENT SOME SERIOS MONEY WITH THEM BUT LIKE I SAY HOW CAN YOU BEET ANY THING THAT IS GAURINTEED FOR LIFE! I JUST HOPE THEY DON'T GO OUT OF BUISENESS !!

i have been purchasing filters for my Alen Air Purifier for 2 years now. the service has been prompt. the product is the best. i have owned other types. there is no comparison. cant thank Alen corp. enough.

After researching for months, I decided to order two Alen air cleaners in early November. I called to talk to a customer service rep because I had a special request concerning shipping. I wanted to get the filters before Thanksgiving but was unsure of when to order them because I was going to be out of town and I didn't want to miss the delivery. The rep told me I could go ahead and order and he would talk to shipping and delay the shipping of my order. Instead, my order shipped right away while I was out of town. Everything turned out fine, as a friend watching the house brought the filters in before they were stolen. The point is, I didn't need to spend 15 minutes on the phone with the rep who was not able to take of the delayed shipment as promised. The other thing I found disappointing was finding out they had a "Black Friday" sale. I could have saved $150 on my two A350s. Here's how Alen's rep could have guaranteed they'd get a 5-star review: when I call tell me I should just wait another 2 weeks and order after Thanksgiving to save money and get the shipment delivered after my out of town trip. As for the filters, they are fine. I live in the desert with lots of dust and I have dogs. The amount of dust in the house is visibly reduced and my home doesn't smell like dog. The low settings are very quiet. The highest setting is a bit noisy but that is to be expected if you expect it to move that much air around. It actually helps me at night because I sleep better with white noise. Though I don't have bad allergies I am less stuffed up than I was before I bought these air cleaners. I would recommend this company and their product to anyone, just don't expect any personalized customer service if you call instead of ordering online.

My Alen filters, all four of them, are super and quiet. But with one second power blips common, we often find that the filters have been turned off and have to be manually turned on again. It would be ideal if they could incorporate just a few second backup to not not shut the machine down on a power blip.

There were a few minor problems with my order but excellent follow up straightened everything out nicely.

I love the auto ship program... I am happy with my air filter.

Love my Alen 350 air purifiers. The air is cleaned of airborne particles and my house has less dust! Vacuuming the prefilter (just under the cover), once a month, is sure proof of how much dust and particulates are in the air. Thank you for providing an air filter to make my home environment healthier!