Alen CorporationReviews of alencorp.com

We recently purchased an Alen 45i air purifier, and we couldn’t be happier with it. From the moment we set it up, we noticed a real improvement in the air quality in our home. The air feels fresher, cleaner, and much easier to breathe—especially helpful for allergies and dust. One of our favorite features is how quiet it runs. Even on higher settings, it’s not disruptive, which makes it perfect for bedrooms or living areas. The design is sleek and modern, so it doesn’t feel bulky or out of place in the room. We also appreciate how easy it is to use. The controls are simple, and maintenance has been hassle-free so far. Overall, it feels like a high-quality product that’s built to last. If you’re looking for an effective and reliable air purifier, we highly recommend Alen. It’s been a great investment for our home and our health! We loved it so much, we bought a 25i for the bedroom & one for each of our offices.

I purchased 2 ALEN 45I purifiers when on sale. They come with a fantastic filter that gets replaced every year. When you sign up for automatic replacements, they confirm the date of your 1st filter and set your arrival date accordingly. PLUS by doing so you get a LIFETIME WARRANTY on your machines AND a 15% discount for your filters. I decided to upgrade to the filter that can filter wood smoke like forest fires in case it happened again in our area. The 45I has an amazing computer chip that is SO sensitive that if I walk past it with some kind of fragrance on the indicator light changes from green to blue. When I cook the kitchen smells turn the indicator light to RED indicating there are harmful particles in the air!!! I also have one in the BEDROOM. Wow! What an improvement in sleep quality. NO MORE waking up with a stuffy nose! We LOVE, LOVE, LOVE our machines. For those reviews who were frustrated and confused about their filters, I was too! Sooo you PICK UP THE PHONE AND CALL CUSTOMER SERVICE! They will tell you what to get and place the order for you! NOTE: I am ALWAYS POLITE & am never rude to someone because their website was overwhelming.

Alen Air is amazing! They really stand behind their lifetime guarantee. I've had my purifier for over 6 years when it started squeaking. I tried all the suggested fixes, and the squeaking did not stop. They sent me out a brand new machine! First, I love the air purifiers. I have kids and a dog, and I truly believe these are good for our health. And my home never smells. Second, the customer service is amazing. If you are looking for a great purifier, you have to get an Alen.

These are really high quality air purifiers that blow away every other purifier I have owned. I have a high allergy to pollen and can definitely feel the difference. They are much more quiet than the other purifiers I have owned. I love how you can see the color ring change so you know it is working, and the auto mode keeps the air always perfect. You can also download the app and see the graph for the exact air quality at any time.

Our Alen Air Purifier suddenly stopped working after an electrical power surge. We called the company and a tech had us try several things to start it again. Nothing helped. He asked how long we had had it and we thought 5 years. He looked us up in their system and discovered it was 8 years old. After checking our information he told up to expect a replacement, after Independence Day. Amazingly it arrived today, less than a week from calling. Please understand this was still covered under the warranty, that the technician was extremely helpful and concerned and we have always been delighted with the unit's preformance. I highly recommend this company and their product.

I haven’t even plugged the product in yet, but I had to review the company right away. So far, this experience has been phenomenal! I haven’t had customer service like this in quite some time! I received multiple emails keeping me updated on the progress. It even arrived sooner than I expected. I appreciate their dedication to an excellent customer experience.

We purchased a unit directly from Alen Corp about 5 years ago. The unit had an issue with the fan speed. Alen Corp simply had us send a photo of the unit and a cut cord. A replacement is being shipped out asap. We have loved and used our until almost daily since its purchase! Love these purifiers and Alen customer service is outstanding!!!

I originally purchased the BreatheSmart Air Purifier early January to help reduce allergens, dust, and pet dander. After several weeks of use reduction in dust and dander was quite noticeable (dusting became a weekly rather than a daily occurrence). I don't yet have any benchmark regarding the effectiveness of the allergen control. I'm sure that will come as we enter allergy season.