AlbertsonsReviews of albertsons.com

There is no option to cancel your order to be delivered the next day. Ie. I made an order. Woke up super early and noticed the sale prices were no longer active and my order was twice as much money. I tried to cancel but no cancel order option and chat support is not available over night. This is frustrating because the app says my order is being assembled when it’s not because they are closed!

Some Safeway Tractor Trailer Drivers are RECKLESS! I could "not" tell whether it was a Man or Woman because it was at Night. There is NO "Safe"way" with this suppose to be "Professional Driver" My Company Professional Drivers, such as myself (over 25 years) pride ourselves as "Saving Lives" every day, not "Risking" them. On Friday Night, May 17, 2024 between 10:55 PM and 11:10 PM one of their Safeway Tractor Trailer drivers came off of the 83 South Ramp, onto 695 South, towards Glen Burnie, Maryland, "mashing on the fuel". You could hear the Motor "Screeming"! Instead of moving over 1 lane at a time, the driver decides to change 2 lanes at once, with me being in the second lane. The same lane I had been in for the previous 10 miles. They almost sideswiped me. Then, after they realized I was Standing my ground, in my lane, not going to force me into another lane of traffic, they decide to ride the dotted lane line, like it's going to scare me. I am a Professional driver of 25 years and big trucks do not scare me. Then, they get behind me and ride my bumper like an ass, because they do not pay for the truck Liability Insurance. Then, they pass me on the left. As they pass me on the Left, they turn on a Bright LED light affixed to his Passenger Side Door (possibly used when Backing Up to Loading Docks at Night) to "blind my vision" as they Speed past me. Then, they proceed to Mash on the Fuel while in the "Well Posted" (Above and on Sides of Road) "NO TRUCKS IN LEFT LANE" as they continue to pass other cars, Recklessly. Absolutely, NO regard for the "Safety" of other drivers. They are mighty lucky I had to be somewhere because I would have followed them to their next destination and the situation would not have been a good one. I tried calling to complain and I get people in another country that had NO contact information to file a complaint. No wonder some of their drivers are reckless. They need to monitor their Speed by GPS and have Cameras in their trucks. Fortunately, I am an experienced Professional Driver of 25 years of "Safe Driving". This could have been someone's Child or Grandkid. If they had hit me, Albertsons definately would have been sued. Not because I want to sue, but because they have a "Moron" behind the wheel that obviously feels like they can bully cars. Albertsons needs to get serious about Road Safety and put GPS and Cameras in your trucks! ALARMING Statistic: 90% of ALL Auto Accidents are Preventable, Human Error. Which also means, 90% of people killed on roads would still be Alive, if it was not for Reckless people! Let that soak in for a moment. It is simply a matter of time before they kill someone's Loved One! It's not if, it's when this person will kill someone being behind the wheel. Peoples Wives, Husbands, Brothers, Sisters, Children, Grandchildren, etc. Absolutely Rediculas! No Load on Earth worth traveling like this.

The store on Mission in Oceanside advertises that they take all types of digital pay, but when you try to use it, it doesn't work. You have lost 2 sales in the last days. Why would you advertise it if you don't take it? Very frustrating!

The new app is a nightmare. When I try to sign on, I need an email, but there is no email associated with this account. When I try to make a new account, the phone number is "already in use" and I can't use it. I spent 30 minutes with customer service in the store (no help) and time on the phone (could not help me.) Then I was told they'd call me back and to please keep the "line open." I said that I may need to use my phone and will not be keeping it open for Albertsons when they chose to call me.

Via a frustrating call, a customer service "supervisor" confirmed a mind-boggling reality: "...there is NO WAY to add an item* on our website to "LIST" in your Albertsons App - UNLESS it has a coupon associated with it" -- IMO, an irrational & counter-productive bit of [failed] programming by a mature, established grocery chain, -- Looks like it's back to 60's shopping technology for me: a slip of paper and a pen! ARGGGH! -- Or I could just do my grocery shopping somewhere else - preferably with actual consumer-friendly tech. _____________________________________ * Item IS available at Albertsons - per their website - and even "on sale" ... but, alas, no coupon - so no possibility of adding it to my [shopping] LIST in App.

I purchased a Gift card from Sephora on January 29th at Albertson's location at 28090 S Western Ave. The person who received the gift card was told at Sephora that the gift card amount was zero. I am glad I attached a receipt with the gift card.I was so upset and at the same time embarrassed with the situation so I called Albertson's customer service and they gave me a number to call which after a week nobody contacted me. I called the number again and they said they lost the information I provided and they needed that again... So frustrating. Today I decided to go to Albertson's store and ask for the manager. The person just told me " that will be me " with a really bad attitude. I explained everything to her and she grabed a piece of paper and wrote down a phone number and handed to me. I told her that I already called them with no success.She did not even wait till I say something and turned her back talking something else with another employee. I reminded her that I was not done yet and she couldn't care less. I have been a loyal customer since 1999 and I had a really bad experience today. The manager name is Christine and she should be working with something else other than a manager.

Patty the manager and Melissa need to be trained on customer service and transactions. I will never return here again. I am from out of town and never have I ever been serviced so horribly. If I had the time I would’ve put all my items back and went to Kroger. Someone recommended this place.

boycott safeway/Albertsons. Always cheat me out of savings. This last time was almost 10$.