AlbertsonsReviews of albertsons.com

In a world of no good reviews, I want to shout out to the Managers across the food chain at Albertsons, because I have never, in my 50 years of grocery shopping, found a better employee. KIMBERLY at the Self Check Out station has made everyone's life more happy and beyond compassionate, loving, kind, and any other adjective that I can find. She is such a dream to have at her station after my long day of work. She is so amazing I can't even fathom higher praise....she's the only thing that makes me truly happy after my life each and everytime I shop at her checkout. Please give her a compliment every single day, and probably a huge raise! 3614 W State St, Boise, ID 83703 is her store!

Out of stock on Big Buy bacon & no rain checks. Next to impossible to order online with your app. The check out person was RUDE. I have had this problem before, but did not write a review... SLOULD HAVE‼️ Seems that if you run an ad, that you should stock up on the sales item‼️🤔 With this type of poor management, I'll limit my visits to your store. GOOD BYE‼️

Horrible, barely usable website when ordering deliveries. How hard is it to hire IT people who know what they're doing? Anytime a product is out they always substitute with the most expensive items. And if an item is on sale that requires you to buy a certain amount, they almost always say they're partially out of that item, forcing you to pay full price for half of what you wanted. Anytime I call to speak with someone to help with any of these or other issues, I am on hold for 20 minutes, or bounced around from department to department. This company simply does not care. They act like they're "too big to fail." I hate writing reviews, but I have had an issue the last 6 times I've ordered from them, and don't have other options in my area. I cannot recommend Albertson's less

I love the delivery but there are 2 things very wrong with the app. #1 - They make you PRE tip the driver and no way to adjust the tip after delivery. Who pre-tips anyone? At least Walmart lets you adjust the tip after delivery. I only tip in cash now. #2 - Earlier today I made an order, accidently clicked pick up instead of delivery. Chatted with customer bot who read the rules to me, have to cancel if I want to change how I want to get my order. Easy, I canceled. Clicked reorder, same exact items costs $25 more! Apparently after speaking to customer service online, he stated once you redeem a coupon, is gone, even if you canceled. The limits on sale items, same thing. I used up my limits and coupons on a canceled order! Their customer rep was cool, issued me enough points to cover the loss of coupons and points I used on canceled order and I can reorder tomorrow. C'mon Albertsons... even Walmart has you beat on this!

Shopped at this store in Lake Elsinore on Riverside Drive. Had a full cart of food adding up to close to $200.00 . Went to check out and there was nothing open but self check. I wasn’t the only person questioning this. The woman over seeing the self check outs was so rude. All we wanted was someone to check us out and bag the food but instead she says we dont have any one and asked if I know how to use the self checkouts. I also complained to the store manager which said just ask for a checker which I did and offered a gift card, which I refused. I have shopped at Albertsons for years and never have seen such a poorly run store. I’m not paying sky high food prices and have to check myself out and bag my food. Will never return

Do not buy Albertson's flowers. OK well at least in Arlington, TX at the Sublett store. So my sweet husband brings me flowers and when I unwrap them they are covered in mold all down the stems. I purchase flowers at Walmart and other stores all of the time and have never had this happen. So I take them back, check around the tip and the parts of the flowers I can see but when I get home the leaves and stems are a mess. As soon as I put them in the water it gets nasty and brown. This is not normal for fresh cut flowers. I am not going to take them back again but will also not purchase floral from them again either.

I ordered small for a pick up over 2 hours later. Arrived early for the pick up. No one come to deliver our order NO OTHER customers were in pick up. We called, put on hold over 10 minutes. Went in, Customer Service NO HELP, managers no where to be found, no one at all in the pick up and go area. When the lady finally went in, she sternly said "YOU NEED TO GET IN YO CAH" She brought out an order, for a car that pulled up at 533pm, some time later she brought our order but refused to put it in the car. she just stood on the far side until I got out and she handed me our bags. Later that night, we looked and saw that our account was charged almost $15 after 5pm, reason unknown, we didn't buy anything when we got there, we had paid for our order when we placed it sometime around 2pm, we did not authorize that charge, contacted albersons email text call and never heard a thing, over 2 weeks since, as far as we know someone at albertsons got our info thru the order we placed and got something for themselves, we didnt get it or help from albertsons resolving that or the bs on the pick up order, we had to cancel that account and reopen a new one to protect ourselves, as the $15 dollars was probably a test to see if they could order and would likely be followed by several hundred or thousands of dollars charged to our account. We couldn't hope that wouldn't happen we had to protect ourselves since Albertsons made no effort to. If it happened to us, it will happen to you or your friends and family. Dont shop at all at albersons, go anywhere else, or this will happen to you.

The “5” rating is based on David, the pleasant and highly competent Pharmacist technician who went the extra mile to correct billing errors. He also made sure I got my medications, which are the type that require extra effort for pharmacies to readily source. The reason I stay with Albertsons pharmacy is because it has staff like David and a Pharmacist like Trish, responsive professionals who I know I can contact directly to resolve issues. As an aside to comments made in other reviews, all pharmacies have problems with staffing and their supply chains now.