S J.
Excellent self-monitoring solution and great customer service
Was looking for self-monitoring solution for our remote cabin and alarmgrid’s offering looked to fit the bill. Two months later, this has definitely proven the case. Easy process to get connected. They gave very clear instructions and it was virtually seamless. The only glitch was a bad Ethernet cable connect panel to router but a short conversation with customer support led to a diagnosis and quick fix. Should note that customer service has been excellent. They followed up on questions as well as checking in to be sure all was working. Already it has been handy for checking status and allowing us to turn alarm off/on when workers forgot code. Hopefully will never need it for break-in or fire but it provides peace of mind knowing that it’s there.


