Alarm GridReviews of alarmgrid.com

Alarm Grid is great to work with. I can't recommend them enough. Do yourself a favor and do NOT go with that one big name with a terrible contract.

Freddie was amazing, he was able to fix my connectivity issue and was very specific and helpful with his instructions. He was also super patient and gave me a lot of details along the way. I’ve been a customer for 4 years and love this company.

Once again the technical support team (this time Nathan Glancy) lead us through our questions with ease.thanks alarm grid

I had a great experience with Alarm Grid and its customer service. I purchased a home with a preinstalled system that was previously managed by a different company, and for which I did not have the Installer Code (which had been changed from its default). Nathan was great and managed to overcome several hurdles and activate the account anyway. He was also nice in answering my questions and sending me some additional information I requested. Definitely five stars!

Great company. I think they have the best support team I ever encountered

234 prior 5-star reviews can’t all be wrong. I am pleased to share how AlarmGrid, once again, provided a fantastic customer experience. Working with Freddie was great. He patiently guided me on a configuration unique to a specific scenario, outlining what I can expect and how I can influence what needs to happen to fit my requirements. We went thru validation scenarios & he made the entire process easy. While the journey lasted a few weeks /phone calls because I needed to procure an upgrade to an older system, working with Darrell and Griffin was also a pleasure. Their videos and documentation is great for DIY alarm monitoring aficionados. I’ve been using AlarmGrid since 2016 when I first documented my experience, and since then have helped others get on-boarded with AlarmGrid successfully - across various states. If you want to read my detailed how-to, Google “AlarmGrid hypervisaac” (can’t post links in reviews)

A+++ customer service. Sure you might find a widget for a fee bucks less on Amazon but no way will you get their service .

I worked with Freddie today to get my alarm system setup. He was super patient and knew how to guide me through all the steps.