Nicholas M.
A First Rate Security Services Company
The Alarm Grid is 1st rate and the company does exactly what it says it does. It enables and supports its customers to design, install, operate, and diagnose their security systems, all on their own. I have been an Alarm Grid customer for 10+ years, and I continue to highly value their technical support team. From time-to-time I get myself into a jam, and the team is 100% behind me to resolve my issue. I have worked with many techs over the years. Recently I had the pleasure to work with Darrell Kittle, and he's as sharp as they come. I often create these bizarre problems, that to me are quite convoluted. Darrell explained what I did wrong, and why I did what I thought was right. So it's more than just fixing things. This team will educate you as you go (sometime stumble) along. They also have a great technical blog and a terrific selection of installation videos, which often times is exactly what you need to continue. So if you're interested in installing and maintaining your own security system (mine is 64 zones!) this is the company you want to work with. They also sell every possible panel configuration and sensor that's out there. So, for me, it has always been a one-stop shop.