Alarm.comReviews of alarm.com

As with many customers, we are new to the buying experiences when it comes to a security company. After the home purchase with D R Horton, I was provided an Alarm.com doorbell. Just to let you know. The doorbell look great, but the customer service with Alarm.com is exhausting to deal with. After two days, all I got from the customer service department is this message: Hello Robert, Thank you for the follow up. We appreciate you passing along the numbers used in this call so that we can investigate your call. We are very sorry, again, for what you experienced. While receiving feedback like this is never easy, it is the only way a company like ours can learn and grow. We take this very seriously and will seek to improve based on what we learn from this situation. We would like to thank you once again for taking the time to report this. If you have additional feed back or questions for us, please let us know. Regards, Alarm.com CORE TID 1756813 Yes, I called Brinks, Links, and etc all said the same things about Alarm.com customer service numbers. Not going to name the companies since they are dealers for Alarm.com, both said the customer service issues has been ongoing for years. Shocking...YEARS! Thank God I do not have stocks in that company. So, I am a team player. All I can do is give the warnings. I would stay away from Alarm.com like no other. In the end, just wanted to share my first time experience with Alarm.com

Joined Dec 4th 2017, due to faulty cheap cameras they sell and have installed my video clip quota of a 1000 was reached in less than 2 days, unable to adjust and fix. Have to wait another week or two for two more new camera replacements, now they have shut my security system down till Jan 4th and its their faulty equipment that caused the issue. Definitely not recommended to sign with them, am looking for other options now. Their ad for their product is a lie and a scam, they steal your money and run.

From day 1 it has been a dance and now we're 4 years later and a LOT of time, effort, money and concern over my safety. I've been sent up the flag pole to the exec offices. STILL NOTHING YEARS LATER. It's not a company I would suggest doing business with. BUMMER!

NON-STOP HARASSMENT They bought my information from someone. Their automated system has called me non-stop several times a day for weeks. One cannot block the system, because it calls from a different number every time

Nie polecam ich, to oszukańcy . Nie radzę zawierać z nimi umów. Chcesz być oszukany to zapraszam do Haus Technology. :)

Yuniel G. was our service tech. He was very knowledgeable and answered all our questions. The app is very easy to use as is the control panel. I feel very comfortable and a lot more secure knowing my home is being monitored while we are away.

Greg Golightly was our sales guy and he answered all of our questions and more! The service turned out to be less expensive than I thought which was very exciting. Alarm.Com app very easy to use and in home panel very easy to use. I did not get the tutorial, like my husband did, but I navigate the panel just fine without any instruction.

I have a teenager and a school-age kid at home, I feel much more comfortable leaving the oldest home to babysit because of this service's great features, I get a video clip and a picture when they get home from school. I can even stream live video anywhere to make sure they're being nice to each other. I also get arming reminders when I've left for work. I'm hooking up the garage feature this weekend. Excited to have this in time for summer when the kids are in and out of the garage with bikes, scooters, and sprinklers. It's the worst feeling to go to leave for work in the morning and realize the garage has been open all night, can't wait to have another check to make sure it doesn't happen!