Alan MedsReviews of alanmeds.com

Response from Alan MedsJul 24, 2024

Hi Lisa, Thank you for sharing your feedback. We're sorry to hear about your concerns and value your feedback very much as we continually seek to improve our customers' experience. We offer one monthly price for all doses with a discount on the first month. Our regular monthly includes your telehealth appointment, unlimited access to message with your doctor, compounded medication at any dosage (if prescribed), and access to a portal where you can manage your care plan and track progress. We understand that navigating payment options can be a hassle. At Alan Meds, while we don’t accept insurance, we’ve worked hard to make our program affordable. Our costs are typically 30-65% lower than what you'd pay at retail cash rates. We're committed to providing you with quality care that’s both effective and economical.

Response from Alan MedsJul 25, 2024

Thank you for sharing your feedback, Ann. We're sorry to hear about your concerns and value your feedback very much as we continually seek to improve our customers' experience. We offer our customers discounted pricing off the retail price and have an introductory month pricing. We occasionally provide different discounts and promotions and know that our team has been in touch directly to provide this to you.  We understand that navigating payment options can be a hassle. At Alan Meds, while we don’t accept insurance, we’ve worked hard to make our program affordable. Our costs are typically 30-65% lower than what you'd pay at retail cash rates. We're committed to providing you with quality care that’s both effective and economical.