Susanna
Love Alan Meds
Very user friendly site and impressed with the how quickly I received my meds! I would highly recommend Alan Meds.

Alan Meds is on a mission to help individuals achieve their wellness goals through personalized care.As a technology-driven company, we connect you with a team of expert healthcare professionals dedicated to supporting your weight management journey. Our high-quality, state-licensed doctors specialize in weight management, offering personalized treatment at an affordable monthly price.With customized, comprehensive plans, we’re here to support your unique health journey, helping you look and feel your best. Backed by exceptional customer support, Alan Meds is with you every step of the way.
Alan Meds (alanmeds.com) has 571 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Susanna
Very user friendly site and impressed with the how quickly I received my meds! I would highly recommend Alan Meds.
Dianne S.
So far so good
Lloyd B.
Alan Meds has serviced me so well. I get my RX right on time every month. Their customer service is just great. I am losing the weight slowly with no side effects.
Tammy R.
They are helpful on time and easy to use flow process! Thank you!
Mary
Great customer service
Kelli
The truly was a very easy and simplified experience.
Jennifer B.
The experience for the first delivery was a very negative experience. I received the product before I ever spoke with or saw a doctor and was charged prior to an evaluation by a doctor. Then I received product stamped kept refrigerated that was scorching to the touch, damaged box and in no way safe to administer. Basically I was sent baked pharmaceuticals. Then when I reached out I could not call or resolve the damaged product delivered. I had to create a ticket while the web site was covered with statements that I could not cancel. The ticket created an email that someone would get back to me in 48 hours. I then received an email to write another email to a new address to cancel. The lack of personal service and automation makes a patient feel uncomfortable and not safe to administer or move forward with.
Response from Alan MedsJul 18, 2024
Thank you for taking the time to share the details of your experience. It is not the level of service that we hope to provide our customers and we are sorry for this. Our number one goal is to provide our customers with their medication in a timely and stress free manner and support them in their weight management journey, we did not meet this goal for you and know we let you down. Our physician consultations are done virtually as a telehealth consultation. BMI, comorbidities, existing medications, and other lifestyle factors are used to determine eligibility. Depending on a patient's medical information, these consultations may be asynchronous or synchronous. Patients also have the option to contact their physician through a secure, HIPAA compliant patient portal. Our team has attempted to reach you by phone and email. We would personally like to speak with you regarding your experience. Please reach out to [email protected] and let us know the best time to contact you directly so we can make this up to your satisfaction.
Jimmy
The reason for the 5 stars It was easy to start the weight loss program and having someone from Alan meds available any time to answer any of my questions and concerns. The program that I'm on and my 3rd month I have lost 20 lbs. I walk 30 to one hour a day and I have changed my eating habits. I'm so happy for finding Alan meds. It's just one more step to making my life a happy and healthier one. THANK YOU SO VERY MUCH FOR MAKING ME FEEL BETTER ABOUT MYSELF.JIMMY SNOW