Alan Meds Reviews | Read Customer Reviews of alanmeds.com

Alan Meds Reviews | Read Customer Reviews of alanmeds.com

Alan Meds reviews

571 approved reviews, newest moderated first

Andrea
Jul 29, 2024
The Real Deal - As long as one provides the needed…
As long as one provides the needed medical history then there should not be an issue. I certainly have not encountered anything negative to date. I am really happy that I discovered and subscribe to Alan Meds. I have experienced professionalism and timely responses which have made my journey fulfilling and easeful thus far. I would recommend this provider!
Response from Alan MedsAug 7, 2024
Thank you for your valuable insight and feedback, Andrea! We are so glad to have you as a part of the Alan Meds community, we're here to support you every step of the way and glad that you are having positive experiences.
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Jill
Jul 28, 2024
Easy
Easy, clear, consistent, reliable
Response from Alan MedsAug 7, 2024
Thank you for your fantastic feedback! We're glad to hear that you found our service easy and reliable, and we appreciate your support!
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Leeann
Jul 27, 2024
Easier than you think! Don’t wait
My experience was easier than I ever imagined. I wish I didn’t hesitate so long to begin my journey. It’s very easy.
Response from Alan MedsAug 7, 2024
Thank you for your amazing review! We're thrilled to hear that your experience was so positive and easy and that you've chose Alan Meds for your journey, and we're here to support you every step of the way!
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Theresa S.
Jul 27, 2024
I ask lots of question I have so many…
I ask lots of question I have so many Vitamins ad Protein mixes I get a little scared so much Stuff.
Response from Alan MedsAug 7, 2024
Thank you for your thoughtful review! We understand that with a variety of vitamins and protein mixes, it can feel overwhelming, but we're here to help answer all your questions and guide you in finding the right options for your needs.
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Michele
Jul 27, 2024
Update - Went from 1 to 5 Star Customer Service
Update: Alan Meds issued the refund AND contacted me personally to discuss my initial interaction with the company. Jessica thank you for reaching out. I sincerely appreciate the call. Our discussion completely changes my view of Alan Meds. To potential clients - I’ll leave a shortened description of my first 1 star review so you have an idea of the issue and the resolution. More importantly, I can now say I would definitely do business with the company. Review#1 - Do not trust this company. I submitted interest, immediately received an email from a customer service rep. I responded I had some questions regarding cost before I wanted to begin their subscription. However the order was shipped and I was left refusing the fedex package and disputing the charge. Attempts to reach a human via their hotline or chat line is impossible. So beware. I will not be doing business with them.
Response from Alan MedsJul 29, 2024
Thank you for sharing your feedback, Michele. It is not the level of service or experience that we hope to provide our customers and we are sorry for this. Your feedback helps us improve our services. We want to confirm that your oder was fully refunded and account cancelled. We do pride ourselves on our quick turnaround here at Alan Meds and our customers generally receive their GLP-1 medications quite quickly! A member of our customer support team has reached out to you to go over this with you and provide support and clarity. We hope to sort out any remaining concerns you may have. Please reach out to [email protected] and let us know the best time to contact you directly so we can make this up to your satisfaction.
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Denise
Jul 26, 2024
That you need to taking supplements to help regulate your motabolisim
That my case worker Doctor checks in on my health and progress
Response from Alan MedsJul 26, 2024
Thank you for sharing your experience! We’re glad to hear that your you're appreciating the support. If you have any further questions or need additional assistance, please feel free to reach out.
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GLENNA
Jul 26, 2024
I earlier wrote a review that was not…
I earlier wrote a review that was not positive about the support for Alan Meds. I would like to update that review. It turns out that the automated part of the system was the problem. After getting to talk with staff, I feel very positive about using them. They answered all my questions and even called to check on me on their own. They are great to work with. Glenna Racer-Riggan
Response from Alan MedsJul 26, 2024
Thank you for taking the time to update your review, Glenna. We’re pleased to hear that, after resolving the issues with the automated system, you’ve had a positive experience with our staff. We’re committed to providing excellent support and it’s great to know that our team’s follow-up and assistance have made a difference for you. If you have any more questions or need further support, please don’t hesitate to reach out at [email protected]
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Kate
Jul 26, 2024
Reorders are simple and package arrives…
Reorders are simple and package arrives quickly. Items are well packaged with no damage.
Response from Alan MedsJul 26, 2024
Thank you for your review, Kate! We’re glad to hear that reordering is simple and that your packages are arriving quickly and in great condition. We strive to provide a seamless experience, and are thrilled to hear you're happy. If you have any other feedback or need further assistance, please let us know.
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