AIT Worldwide Logistics Reviews | Read Customer Reviews of aitworldwide.com

AIT Worldwide LogisticsReviews of aitworldwide.com

2.585 reviews
Shipping & Logistics
2 Pierce Place, Suite 2100, Itasca, Illinois

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AIT Worldwide Logistics

About AIT Worldwide Logistics

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components and finished goods. Since 1979, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing and worldwide locations in Asia, Europe, and North America, AIT’s full-service options also include customs clearance, warehouse management, and white-glove services.

AIT Worldwide Logistics (aitworldwide.com) has 85 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: aitworldwide.com
Website: aitworldwide.com
Category: Shipping & Logistics
Location: Itasca, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AIT Worldwide Logistics reviews

85 approved reviews, newest moderated first

MARY DI S.
Jan 18, 2026
Great Delivery Company
Great delivery company which sent text messages with delivery updates and times. Delivered perfectly-
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Jason M.
Dec 23, 2025
Would give negative starts if possible
Would give negative starts if possible. Order was made it November. It was supposed to be delivered 10 days later on 12/9. Now 12/23 (2 weeks late) and shipper doesn't know where the order is or when I will receive it. Their tracking system is a joke and their tech support don't even know how to interpret it.
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Sharifa K.
Dec 17, 2025
This is likely the most incompetent…
This is likely the most incompetent company I have ever worked with. Run!
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Robert C.
Dec 15, 2025
Delivered on non-acceptable day…
Delivered on non-acceptable day (Sunday) after being told Sunday delivery unacceptable. Company should check, not just plan, a acceptable day and time frame. Will not use ATI company in future.
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Lani T.
Dec 14, 2025
Where to begin…STEER CLEAR IN LOUISIANA
Where to begin…what should have been a simple delivery ended up with a summons for a court date with a max fine of $500 and my arrest posted online “in error” and all due to an immature delivery man and total lack of driver communication that could have prevented it all! BUT the tv is in one piece as far as I know (haven’t taken it from the box yet!) AND like others the delivery was days late from original set date! Steer clear IF you have a choice. Technically NO STARS for AIT.
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customer
Dec 8, 2025
No complaints and great service
The delivery drivers were both friendly and helpful. Came on time and put my sofa together for me. Would definitely recommend this company again!
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t W.
Oct 10, 2025
DEPLOYABLE
I was notified of a delivery between 8.36/10.36 today the 10th October. The slot came and went. Talking to the company the delivery never left the Depot in Northampton until 9.40am.Given that I live in Chingford there was no way that they could have delivered by 10.36am.No notification from AIT of a late delivery.Phoned the company at 11.30am and was informed delivery will be another 40/50 minutes. I have had numerous delivery by DPD over the years and they have never missed there hourly time slot. I really really wish that I could give a negative star
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Dee
Sep 17, 2025
5* Delivery & Customer Service!!
Mark and Kevin delivered my bed/and unit this afternoon, well within the timeframe. They were fast, efficient and friendly. The previous courier left one of the heavy beds at the front of my property without even knocking my door, but Mark and Kevin kindly took it upstairs which was really helped. Thank you both for going the extra mile to provide an excellent customer service.
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